Workforce Integration Specialist

About the position

Responsibilities

• Implementation and Configuration.
• Lead the implementation and configuration of Workforce Management modules based on business requirements.
• Customize and optimize ERP applications to meet organisational needs.
• Facilitate seamless integration with existing systems and applications.
• System Maintenance and Support.
• Provide ongoing support for the ERP system, troubleshooting issues, and resolving technical problems.
• Perform regular system updates and maintenance tasks to ensure optimal performance.
• Collaborate with IT and HR teams to address user inquiries and concerns.
• Work closely with business stakeholders to understand workforce management needs.
• Analyze and document business processes to identify opportunities for improvement.
• Translate business requirements into system configurations.
• Training and Documentation.
• Develop and deliver training programs for end-users on system functionalities.
• Create comprehensive documentation for system configurations, processes, and best practices.
• Stay informed on the latest ERP updates, features, and industry best practices.
• Evaluate and recommend new functionalities that align with organisational goal.

Qualification

• Bachelor's degree in information technology, Computer Science, or a related field.
• 5 + years proven experience in time and attendance systems, preferably Kronos.
• 3 years web development experience.
• Dell Boomi.
• SQL experience.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment.
• Certifications in Kronos solutions are a plus.

Desired Skills:

• Kronos
• Integration
• web development
• SQL
• Dell Boomi

Desired Qualification Level:

• Degree