About the position
Our Client is loooking for a Wine Steward / Stewardess to join their team.
Location: Stellenbosch
About the Role:
A prestigious wine estate in Stellenbosch is seeking a passionate and service-oriented Wine Steward / Stewardess to enhance the wine experience for guests. The successful candidate will assist with wine service, provide knowledgeable recommendations, support wine tastings, and ensure guests receive exceptional hospitality in a professional and welcoming environment.
Key Responsibilities:
- Assist guests with wine selections and provide recommendations based on their preferences.
- Serve and present wines professionally, ensuring correct wine service standards.
- Support and conduct wine tastings, tours, and educational experiences for visitors.
- Share knowledge of the estate's wines, grape varieties, wine regions, and vintages.
- Assist with maintaining and updating wine lists and tasting menus.
- Monitor wine stock levels and assist with inventory management, ordering, and storage.
- Work closely with the hospitality, restaurant, and cellar teams to ensure seamless service.
- Maintain the cleanliness, presentation, and organization of wine tasting areas and service stations.
- Ensure guests receive excellent customer service throughout their wine experience.
- Stay informed about new wine releases, industry trends, and developments in the wine industry.
Requirements:
- Previous experience in wine service, hospitality, restaurants, wine tasting, or a similar environment.
- Basic to good knowledge of wines, grape varieties, wine regions, and wine service.
- Formal wine education (WSET Level 1 or 2, or equivalent) will be advantageous.
- Excellent customer service and communication skills.
- A friendly, professional, and approachable personality.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Passion for wine, hospitality, and creating memorable guest experiences.
- Willingness to work flexible hours, including weekends and public holidays.
Desired Skills:
- Stewardess
- Wine Steward
- Wine Ambassador
