About the position
Our client, that specialises in managing, maintaining, and supporting complex, high-value assets is looking for a Welding Sales Representative to join their team in multiple different locations.
Brief Role Description:
- Develop and maintain existing/internal and new customer relationships to generate income for the business unit.
- Actively promote and sell the company's products to achieve or exceed budgeted revenue and sales margin targets.
Responsibilities include but are not limited to:
Sales & Business Development
- Identify and pursue new business opportunities within assigned territory through prospecting, cold calling, and networking.
- Develop and execute strategic territory sales plans to achieve revenue targets and market penetration goals.
- Conduct product demonstrations and technical presentations to showcase welding equipment capabilities.
- Prepare and present quotations, proposals, and negotiate contracts with customers timeously.
- Provide sales and customer support to the existing/internal and potential customers.
- Attend trade shows, industry events, and customer sites to promote products and services.
- Generate weekly sales reports and track performance metrics
- In conjunction with the Sales & Inventory coordinators, ensure that stock is accurately managed and controlled.
- Support financial management by assisting in recovering outstanding debtors.
- Ensure PDI, purchase requisitions and invoices are completed accurately and timeously.
- Ensure compliance with SHERQ policies, practices and procedures.
- Adhere to company policies and procedures.
Customer Relationship Management
- Build and maintain long-term relationships with existing customers to ensure retention and account growth.
- Conduct regular customer visits to understand evolving needs and identify upselling opportunities.
- Provide technical consultation to help customers select appropriate welding solutions for their applications.
- Respond to customer inquiries, resolve complaints, and coordinate with internal teams to ensure timely issue resolution.
- Deliver product training and after-sales support to enhance customer satisfaction.
- Organize and facilitate any potential demonstrations and /or training sessions as required by customers.
Technical & Market Intelligence
- Keep abreast with welding technologies, industry trends, and competitive landscape.
- Provide market feedback to management regarding customer needs, competitive activities, and product performance.
- Collaborate with technical teams to develop customized solutions for complex customer requirements.
- Educate customers on safety standards, welding procedures, and best practices.
Requirements:
- Grade 12.
- 3+ years' experience in sales in similar environment.
- Proficiency in CRM Software and Microsoft Office.
- Welding experience (advantage)
- Technical drawing experience (advantage)
Desired Skills:
- External Sales
- Business Development
- Market Research
- CRM Software
- SHERQ
- Training
