About the position
Our client based in Southern Suburbs of Cape Town, is seeking a Wealth Manager's Assistant. The main purpose of this role is to deliver exceptional support to a wealth manager, effectively managing deadline-driven tasks, with client-centricity, professionalism, and trust at the core of operations. The WMA should strive to be strategic partner to the wealth manager, by meticulously handling deadlines, paperwork, and operational details to enhance the overall service provided to the wealth manager and our clients. The goal is to elevate the client experience through effective communication, proactivity, and dependability, enabling the wealth manager to focus on nurturing wealth for our private clients and their families.
Key Responsibilities:
- Administrative support to Wealth Manager:
- Prepare and collate new client onboarding documentation.
- Oversee the management and updating of client CRM profile.
- Liaise with external and internal providers on client specific queries and implementation of instructions.
- Resolve and manage admin related queries or issues with clients directly on behalf of the Wealth Manager
- Manage the process of preparation of client review packs (with assistance from administrative team and Paraplanners where necessary and as per business requirements).
- Legislative Compliance (FICA and FAIS):
- Apply basic knowledge of the FAIS General Code of Conduct in daily work.
- Draft and/or check Record of Advice and Replacement disclosure forms accurately and correctly to company internal compliance standards.
- Ensure CDD is done on all clients based on their risk profile according to FICA and company RMCP with guidance from internal compliance.
- Technical Support:
- Ensure a basic level of product knowledge by keeping up to date with products used by service providers.
- Compile proposal documents based on the Wealth Manager instruction and recommendations.
- Compile a financial needs analysis and retirement needs analysis based on Wealth Manager recommendations and instructions.
Qualifications and Skills:
- Commerce or financial degree from a reputable tertiary institution
- Experience in and solid knowledge and understanding of the financial planning environment, FAIS (CAT II advantageous), and FICA
- 3-5 years working experience in the financial planning environment assisting Wealth Managers and Financial Advisors with administrative tasks.
- CFP designation advantageous
- RE5 advantageous
- MS Office Suite (including Teams, Word, Excel, PowerPoint, Outlook, Sharepoint)
- XPlan (advantageous)
- Ability to prioritise, organise and plan around large amounts of information and tasks.
- High attention to detail and low tolerance for errors
- Sound knowledge of and experience in FICA and FAIS
- Highly numerate
- Punctual
- Ability to work very well in a team
Desired Skills:
- Wealth Manager's Assistant
- Administration
- Assistant
