About the position
Our client, a globally renowned automotive manufacturer, is seeking a Warranty Parts and Finance Controller to join their dynamic and innovative team in Kariega, Port Elizabeth.
Brief Role Description
The role ensures full financial integrity of all warranty claims and replaces parts by coordinating activities between Parts, After Sales, Finance, and Technical teams. This includes accurate claim formulation, parts processing, cost allocation, financial reporting, compliance with Group standards, and technical support to workshop personnel.
Duties will include but not be limited to
- Manage the complete warranty claim process using SAGA to ensure accurate technical defect reporting and compliance with required standards.
- Validate repair orders to confirm correct labour times, operating codes, and cost allocation.
- Review job cards and documentation to ensure accurate, error-free submissions.
- Process and allocate parts usage to maintain accurate job card costing.
- Complete daily job costing and assign expenses to the correct accounts to support accurate financial reporting.
- Recover costs for rejected claims through coordination with Payroll and Finance.
- Compile and distribute daily and monthly financial and operational reports for key stakeholders.
- Coordinate workshop activities for recalls, campaigns, and technical actions to ensure timeous completion.
- Coach workshop personnel on technical reporting requirements to improve claim quality.
- Identify and correct job card deficiencies using the open WIP system.
- Maintain accurate system configurations and labour rates in SAGA and DMS.
- Escalate system or financial discrepancies to Information Services and Cost Accounting.
Requirements
- National Diploma / Degree in Finance or Accounting.
- Warranty Administration Certification.
- 3 + years automotive industry experience within After Sales with warranty administration and financial control experience.
- Experience in dealership or manufacturing workshop environment preferred.
- Strong systems knowledge: SAGA/SAP, Keyloop, DMS, WIP or similar.
- High numerical accuracy and analytical ability.
- Advanced MS Office and Excel skills.
- Completed Automotive After Sales dealer modules (Advantage).
- Financial control or audit-related certifications (Advantage).
Desired Skills:
- Adminstration
- Finance Controlling
- Aftersales
- Warranty Administration
