About the position
To ensure the efficient and cost-effective operation of all logistics and warehouse functions, including storage and distribution, while meeting customer service standards through the timely and accurate execution of orders. Duties & Responsibilities ? Monitor and evaluate logistics performance using appropriate KPIs and metrics; develop and refine performance measurement systems as needed. Desired Experience & Qualification ? BCom Degree in Logistics, Business Administration, Supply Chain Management, or a related field.
? Oversee both internal and external partners to ensure seamless coordination and operational efficiency.
? Allocate and manage warehouse and logistics staff based on changing business requirements.
? Collaborate cross-functionally with other departments (e.g., Technical) to enhance overall operational efficiency.
? Supervise third-party logistics providers (3PLs) to ensure service delivery aligns with contractual agreements.
? Assist in tracking, managing, and controlling logistics and warehousing costs.
? Assist in continuously assessing and optimising, warehousing and distribution models to improve service and reduce costs while ensuring compliance with relevant legislation.
? Identify and resolve bottlenecks or unique challenges related to transportation, logistics systems, or customer needs, including cost/benefit analysis to inform decision-making.
? Assist with negotiating pricing and service levels with storage and transport providers to maximize value.
? Maintain effective communication with customers to ensure high levels of service and responsiveness to their needs.
? Stay informed of and ensure compliance with all applicable local regulations impacting logistics and warehousing operations.
? Oversee accurate system input, scanning, and allocation of stock.
? Ensure finished goods inventory is accurately tracked in both the system and physically.
? Maintain warehouse organisation, including the accuracy of stock locations for both raw materials and finished goods.
? Perform regular reconciliations to ensure physical and system stock are aligned.
? Ensure accurate and proper documentation and up-to-date filing for all dispatched stock.
? Ensure all warehouse and logistics processing are conducted accurately.
? Ensure adherence on 24 hours turn around time on issuing materials on the system.
? Monitor work in progress (WIP) to ensure all batches are being closed on time.
? Additional qualifications or certifications in Supply Chain or Transportation Management will be considered an advantage.
? Proficient in spoken and written English.
? Strong IT proficiency, with the ability to effectively use MS Office, warehouse systems, and digital communication tools.
? Ability to assess and implement appropriate technology (scanning system) to streamline logistics and warehouse operations.
Desired Skills:
- hardworking
- goal oriented
- Organized
- Critical Thinking
- Systems
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Diploma
