Visitor Controller at City of Cape Town

About the position

SPATIAL PLANNING AND ENVIRONMENT - ENVIRONMENTAL MANAGEMENT

VISITOR CONTROLLER

BASIC SALARY: R198 222 PER ANNUM - REF NO: SPE 30/25 - VARIOUS LOCATIONS

Requirements:

• Grade 10 (NQF level 2), Grade 12 would be advantageous
• Minimum one (1) year's relevant experience at a Nature Reserve or similar environment. A second year would be advantageous
• Must be proficient at basic arithmetic
• Must be bilingual in two of three official languages of the Eastern and Western Cape (Afrikaans/ English/ isiXhosa)
• Firefighting experience
• Computer literate in MS Office, MS Excel, Microsoft Outlook
• Must be physically fit
• Prepared to work on a work schedule, including weekends and public holidays
• Experience in point-of-sale and/or till operation, stock control would be highly advantageous
• Experience in dealing with the public would be advantageous
• Additional courses such as a First Aid certificate would be advantageous
• A valid Code EB/C1 driver's licence and a Professional Driver's Permit (PrDP) will serve as an added advantage.

Please note the following when applying:

• Candidates will be required to undergo a moderate fitness test and a practical assessment as part of the recruitment process.

Key performance areas:

• Access control and visitor management
• Operating point-of-sale and till and receiving activity fees and reconciling revenue according to the tariff structure and procedures
• Issue entrance permits and provide general visitor information and answer basic queries about the reserve
• Provide visitor and financial statistics when required for reporting
• Providing visitors with information about the reserve and answering queries
• Rendering first aid and reporting environmental or security emergencies to the relevant agencies
• Booking, opening and closing of reserve visitor facilities
• Assisting with general duties such as field work, firefighting and transportation of goods and staff; and
• Working over weekends and public holidays according to a roster.

Please apply online at [URL Removed] (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.

By submitting your application for a position at the City of Cape Town, you are consenting to the use of your personal information provided as part of your application and/or Recruitment process for Recruitment and Selection purposes. In addition, you may be required to undergo, including but not limited to, Criminal and Security Checks, Personal Verification, and Lifestyle Audits, throughout your recruitment process and/or subsequent employment.

Closing date: 9 May 2025

• Please quote the reference number of the vacancy in all communications.
• Certified copies of qualifications must be available on request.
• Copies of supporting documents will not be returned.
• Kindly note that applications will not be acknowledged in writing.
• Visit our website at [URL Removed]
• No late applications will be considered.
• If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.

Desired Skills:

• Bilingual
• Fire Fighting
• Computer Skills
• MS Office
• First Aid
• Visitor Controller