About the position
Our Technical and Training Services is looking for a highly motivated person to join the Technical Team. This position will be focused primarily on providing infield professional veterinary technical support services & expertise to the Animal Health sales and marketing divisions. In addition, their duties are to support marketing and sales with technical information & positioning of our product mix, also to provide veterinary support services to staff, sales, commercial, co-ops, subsistence farmers & under-serviced communities. The position will include all aspects of veterinary services, but with a strong focus on growing the Intensive Animal Production Unit.
JOB DESCRIPTION - Not limited but aligned to:
1. Technical support
- Supply ongoing in-field technical support to internal and external clients of the Technical and Training Services
- Handle product complaints
- Research, prepare and deliver presentations at farmer's days, veterinary training days, or others
- Develop training material for Training Services
- Provide technical support to the Commercial and Regulatory units with regards to product evaluation
- Support ongoing marketing and regulatory trials
- Liaison with stakeholders
- Liaison with key players in the animal industry
- Marketing material
- Provide technical and veterinary support in the development and maintenance of marketing material produced by the marketing department for both new and in-line products
- Increase customer base
- Host at least 6 farmer days per quarter
- Host coop training to be coordinated with the sales teams
- Visit key clients with / without relevant Sales Representative / Area Manager
- Speak at various veterinary meetings, congresses, etc.
- Marketing & strategic planning
- Develop strategic activities with the Marketing team
- Plan marketing and branding objectives by product group and develop marketing plans and strategies with the Marketing team
- Collaborate with sales and procurement divisions to help develop strategic activities on identified marketing plans
- Responsible for technical support in planning, implementing, and managing marketing, advertising and promotional activities and campaigns
- Other requirements
- Self-study of relevant literature to become an expert in the area
- Maintain a good level of awareness of current affairs in the veterinary and animal industry by self-study, conferences, attending meetings and personal contact with key players
- Develop and maintain good relationships with personnel
Desired Experience & Qualification
COMPETENCIES
- Speak, read, and write English at a professional level of competency
- Excellent technical knowledge (pharmaceutical and animal health) with remarkable attention to detail and diligence
- Good at public speaking and training
- Critical thinking
- Business acumen - directing people, interacting with customers & industry peers
- Work with integrity and good at collaborating with members from different departments (be a team player who upholds quality and standards)
- Excellent project and time management skills
- Self-motivated and able to work independently and take initiative to grow the business
- Adaptable: Ability to adapt to changing environment
- Good interpersonal and communication skills
- Able to work under pressure to meet targets and deadlines efficiently (quickly and with accuracy).
- Time Management: Effective time management and organisational skills to prioritise tasks and meet deadlines
- Having an elevated level of professionalism when communicating with all stakeholders
- Able to manage enquiries on behalf of the company and representatives
- Willingness to learn new skills
MINIMUM QUALIFICATION/COMPETENCIES CRITERIA:
- BVSc degree
- Registered and in good standing with the South African Veterinary council (SAVC)
- 1 - 5 years of previous working experience in Animal Health
- Veterinary Industry knowledge in Livestock and Intensive animal production systems - advantageous
- Veterinary products background/experience - advantageous
- Advanced reading, writing, and arithmetic skills required
- Advanced MS Word/Excel skills combined with the rest of MS packages, BusinessMap and [URL Removed]
- Strong English verbal, reading and writing skills essential, other languages beneficial.
WORKING HOURS:
- Standard Working Hours - 08H00 to 17h00 Mon to Fri, however this is client and operations dependent. Must be willing and available to work extended hours as and where required.
- Travelling could result in extended office hours
WORKING CONDITIONS:
- Working conditions are normal for an office within the pharmaceutical environment. Work involves high pressure within a demanding environment, whilst ensuring quality and client relations are not compromised. Travelling forms an integral part of the working conditions.
[URL Removed]
Desired Skills:
- Advanced reading
- writing
- and arithmetic skills required Advanced MS Word/Excel skills combined with the rest of MS packages
- BusinessMap and Monday.com
Desired Work Experience:
Desired Qualification Level:
