Underwriting Manager / Team Leader

About the position

Underwriting Manager / Team Leader
Lead a high-performing underwriting team and drive portfolio excellence
Johannesburg or Durban | R30 000 - R35 000

About Our Client
Our client is a specialist in short-term insurance solutions, known for their innovative products and client-first approach. They pride themselves on delivering tailored risk solutions across personal, commercial, and specialist lines, with a strong emphasis on compliance, service quality, and sustainable growth. Joining this team means being part of a forward-thinking business where leadership and expertise make a tangible impact.

The Role: Underwriting Manager / Team Leader
In this role, you will lead and mentor a team of underwriters, ensuring efficient handling of policies, renewals, and endorsements. You will oversee underwriting across a range of product lines, implement processes to improve efficiency, and ensure compliance with all regulatory standards. Acting as the go-to point for escalations and complex risks, youll play a key role in delivering tailored solutions that protect clients while driving portfolio performance.

Key Responsibilities

• 3-5 years of experience in a management or underwriting leadership role
• Lead, mentor, and manage a team of underwriters to achieve operational targets
• Oversee underwriting for personal, commercial, body corporate, and specialist liability cover
• Implement and maintain underwriting policies, procedures, and service standards
• Ensure compliance with FAIS, FSCA, and Treating Customers Fairly requirements
• Handle escalations, complex risks, and provide decision-making support
• Monitor portfolio performance, identify trends, and present management reports
• Drive efficiency through process improvements and system optimisation
• Contribute to product development and enhancement to meet evolving client needs

About You

• NQF4 qualification (150 credits) essential
• RE5 certification essential
• Up-to-date CPD essential
• 3-5 years experience in an underwriting management or team leader role (advantageous)
• Strong technical knowledge across personal, commercial, and liability cover
• Excellent leadership, mentoring, and people management skills
• Analytical mindset with a proactive approach to risk and process improvement
• Strong communication and relationship management skills with brokers, clients, and insurers

Desired Skills:

• NQF4
• RE5
• CPD
• Underwriting Manager
• Team Leading

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Certificate