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Competent Candidates (PTY) LTD

UNDERWRITER at HR Options

Competent Candidates (PTY) LTD

  • R28,500 per month
  • Permanent Senior position
  • Bryanston (Work From Home)
  • Posted 09 Jun 2024 by Competent Candidates (PTY) LTD
  • Expires in 4 days
  • Job 2569432 - Ref 2424 EI UNDER
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About the position

Your:

  • Matric
  • NQF 5 in Short-Term Insurance
  • Regulatory Exam Level 1
  • A minimum of five years relevant underwriting experience
  • DOFA confirmation from FSB
  • Cardinal 360 system experience will be an advantage
  • Financial Services industry experience  

will help you to suceed in the following duties:

  • Effectively maintaining underwriting standards and providing quality client service:
    • Issuing new policies, renewals, and endorsements on the CIMS3 System
    • Prepare new business quotes
    • Underwrite in accordance with standards, policies and procedures
    • Support the sales team in acquiring and retaining profitable business
    • Attend to administration and written communication
    • Ensure that all documentation is processed accurately & correctly
    • Ensure documentation is checked and authorised if appropriate prior to dispatch
    • Ensure queries are resolved as per company standards
    • Negotiating renewal terms and preparing the renewal documentation
    • Ensure renewal reviews are completed timeously
    • Ensure retentions are calculated
    • Request and monitor survey and survey requirements as per laid down procedures
    • Correct unprofitable policies
    • Ensure policies are not overexposed
    • Checking policies before sending to clients
    • Telephone contact with clients when they phone in with queries or amendments/ additional covers
    • Saving all work electronically

  • Service delivery to ensure customer satisfaction:
    • Maintain service, quality, and desired outputs within a specific functional process by ensuring compliance with tactical policies, procedures, and standards
    • Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved
    • Develop work routines in line with operational plans / schedules in order to manage the achievement of service delivery goals
    • Share knowledge on, and participate in the creation of new standards, control systems, and procedures to maintain service delivery

  • Maintain effective people practices:
    • Align own behaviour with the organisation's culture and values
    • Share and transfer product, process, and systems knowledge to colleagues
    • Collaborate and work with the Underwriting team to ensure required service levels are delivered

  • Continuous improvement to ensure effective service:
    • Ensure adherence to organisational policies, practices, and procedures
    • Identify and recommend areas / ways to improve processes

Desired Skills:

  • Underwriter
  • business quotes
  • CIMS3 System

Apply Now

Competent Candidates (PTY) LTD

About the agency

Who are We Competent Candidates is a provider of cost effective, professional Human Resources services, focused on Skills Development and Talent Management. We are a proud Level 1 contributor to Broad Based Black Economic Empowerment, focused on providing cost effective solutions to meet the expectations of our clients. The passion for talent identification and people development is supported by our focus on the implementation of technology to add value. Our network of experienced staff and associates ensures that all possible alternatives are compared to find the best possible solutions for the benefit of our clients.

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