Underwriter I: Personal Lines

About the position

Hire Tresolve’s client, a reputable insurance company, is looking for a dedicated Personal Lines Underwriter to join their team in Bryanston. This permanent position plays a key role in assessing and managing personal insurance risks, issuing policies, and delivering top-tier client service. The ideal candidate will bring underwriting expertise, attention to detail, and a proactive approach to supporting both clients and internal teams.

Responsibilities
Underwriting & Policy Management

• Issue new policies, renewals, and endorsements using the C360 System
  
  
• Prepare new business quotes
  
  
• Underwrite in line with company standards, policies, and procedures
  
  
• Support the sales team in acquiring and retaining profitable business
  
  
• Negotiate renewal terms and prepare renewal documentation
  
  
• Conduct renewal reviews and ensure timely completion
  
  
• Monitor and act on survey requirements
  
  
• Identify and rectify unprofitable policies
  
  
• Ensure policies are correctly exposed and checked before client dispatch
  
  

Client Service & Communication

• Handle client queries and amendments via telephone and email
  
  
• Resolve queries in accordance with company standards
  
  
• Ensure documentation is accurate, authorised where required, and dispatched promptly
  
  
• Save all work electronically for future reference
  
  

Service Delivery & Continuous Improvement

• Maintain high service quality and output within functional processes
  
  
• Resolve escalated customer queries and provide feedback
  
  
• Develop routines aligned with operational goals
  
  
• Recommend process improvements for better service delivery
  
  

Team Collaboration & Knowledge Sharing

• Align behaviour with company values and culture
  
  
• Share knowledge and support team development
  
  
• Collaborate with Underwriting team to meet service level requirements
  
  

Requirements

• Matric
  
  
• NQF Level 5 in Short-Term Insurance
  
  
• Regulatory Exam Level 1
  
  
• DOFA confirmation from FSB
  
  
• Personal Lines Class of Business
  
  
• Cardinal 360 system experience (advantageous)
  
  
• Minimum 2 years of Personal Underwriting experience
• Proficient in Microsoft Office
  
  
• Knowledge of the personal insurance and financial services industry
  
  

Benefits

Please Note, if you don't match the Requirements and Industry you won't be consider for this role.

• Market-related salary

• Contact Hire Resolve for your next career-changing move today
  
  
  • Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website: [URL Removed] or email us your CV: [Email Address Removed]
  • Please use "Underwriter:Personal" as your subject line when applying via email 
  We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
  
  

Desired Skills:

• Underwriter I: Personal Lines
• Underwriter I: Personal Lines
• Underwriter I: Personal Lines