About the position
Description/Synopsis:
A leading organisation within the commercial transport and automotive industry is seeking an experienced Parts Sales Representative to drive sales growth within an assigned region.
This is an external B2B sales role focused on developing new business, growing existing accounts and building strong relationships with fleet operators, transport companies, workshops and other commercial customers.
Candidates with external sales experience in truck parts, commercial vehicle parts, automotive parts or aftermarket products will be considered. Strong automotive parts sales experience with a proven track record in external sales and business development will be advantageous.
Minimum Requirements:
- Grade 12 essential
- Diploma in Marketing, Sales Management, Automotive Management, or a related field advantageous (not essential)
- Minimum 3 years’ external sales experience, preferably within automotive parts, truck parts, transport, or commercial vehicle sales
- Proven experience in B2B sales, preferably within truck parts, commercial vehicle parts, automotive parts, aftermarket parts or a related industry
- Experience selling truck parts or car/automotive parts will be considered
- External field sales experience is essential – over-the-counter/retail parts sales experience alone will not be considered
- Proven track record of achieving sales targets and developing new business
- Experience working with fleets, transport companies, workshops, dealerships or other commercial customers advantageous
- Strong understanding of customer relationship management and business development
- Valid driver’s licence essential
- Strong computer literacy, including MS Office and CRM systems
- Knowledge of commercial vehicle components, truck parts and/or aftermarket products advantageous
Main Responsibilities:
Sales Strategy & Business Growth:
- Work closely with the Sales Manager and/or Sales Director to develop parts sales strategies and growth plans
- Identify, establish and grow parts sales opportunities within the assigned region
- Achieve agreed sales targets and business objectives
- Develop business across identified market segments, including fleet operators, transport companies, workshops, dealerships and other commercial customers
New Business Development:
- Proactively identify and pursue new business opportunities
- Develop new customer accounts and expand the company’s customer base
- Conduct regular external customer visits and maintain a strong presence within the assigned sales territory
- Identify opportunities to increase parts sales and market share within existing and new accounts
Customer Relationship Management:
- Build and maintain strong, long-term relationships with customers and key decision-makers
- Understand customer and fleet requirements and provide appropriate parts solutions
- Maintain regular contact with customers to maximise repeat business and customer retention
- Act as a trusted point of contact for customers and ensure a high level of service
Parts & Technical Sales:
- Provide customers with technical advice and recommendations regarding parts applications and product suitability
- Develop and maintain strong knowledge of truck, commercial vehicle and automotive parts and applications
- Identify the correct parts and solutions based on customer and vehicle requirements
- Keep abreast of new products, product developments and industry trends
Quotations & Sales Administration:
- Prepare accurate quotations and proposals in line with customer requirements and company standards
- Negotiate pricing and commercial terms within approved parameters
- Ensure accurate administration of customer orders, pricing and sales information
- Track and report sales activity, customer interactions and financial performance
Internal & External Stakeholder Management:
- Liaise closely with internal parts, warehouse, technical and operational teams to ensure accurate and timely fulfilment of customer requirements
- Build effective relationships with suppliers and relevant external stakeholders
- Work collaboratively with internal teams to resolve customer queries and ensure a seamless customer experience
Market & Competitor Analysis:
- Monitor market trends, competitor activity and customer requirements
- Identify potential market opportunities and areas for business growth
- Provide relevant market feedback to management to support sales and product strategies
Customer Service & Account Management:
- Resolve customer queries and complaints efficiently and professionally
- Follow up on quotations, orders and customer requirements
- Ensure a high level of customer satisfaction throughout the sales process
- Identify opportunities for additional sales and account growth
Training & Product Knowledge:
- Maintain up-to-date knowledge of products, applications and industry developments
- Complete all required product and company training within agreed timeframes
- Continuously develop technical and commercial knowledge relevant to the parts sales environment
Desired Skills:
- Analysis
- Business Development
- C
- Communication
- Customer Service
- Development
- Negotiation
About The Employer:
For similar vacancies and more exciting opportunities please keep visiting our website or follow us on LinkedIn.https://www.linkedin.com/company/kingsleyirons-recruitment/www.kingsleyirons.co.zaShould you meet the above minimum requirements, please submit your CV and a copy of your ID and Qualifications to [Email Address Removed] . Please quote the TITLE of this vacancy in the subject line of your email as reference. Our consultants will assess your suitability to the vacancy. Should you not receive a response within 2 weeks please consider your application unsuccessful, however we will retain your CV and details on our database in accordance with POPIA and will contact you in the near future should a suitable position become [URL Removed] have the option to “opt-out” and request us to delete your information at any time by sending a mail to admin (@) [URL Removed] / info (@) [URL Removed] you.
