About the position
Route Optimization and planning:
Analysis of current delivery structures and make recommendations for improvements.
Efficiently plan and schedule delivery routes to minimize travel time, fuel consumption, and costs while ensuring timely delivery of products.
Model routes for deliveries, considering factors like traffic, time, and driver breaks.
Analysing distance, delivery schedules, load sizes, and cost to determine the best vehicle mix for each route.
Resource Coordination:
Collaborate with drivers, warehouse staff, and management to ensure availability of resources for seamless logistics operations.
Monitor routes: Monitor routes for speeding, violations, and deviations.
Customer Satisfaction:
Maintain high levels of customer satisfaction by ensuring accurate and timely deliveries, addressing any route-related challenges promptly.
Schedule and coordinate orders to maximize efficiency and meet customer expectations. ‘Resolve customer inquiries and complaints related to delivery and routing.
Real-Time Problem Solving:
Manage and adapt to unforeseen changes such as road closures, vehicle breakdowns, and urgent delivery requests.
Identify opportunities to reduce delivery costs and improve operational efficiency.
Compliance and Reporting:
Ensure compliance with transportation regulations and provide detailed reports on logistics performance, delivery schedules, and KPIs.
Tracking performance and reviewing business data to make ongoing improvements to routing strategies.
Generate reports on route optimization, performance metrics, and cost analysis.
Minimum Requirements:
Minimum Requirements (Experience & Qualifications)
Bachelor’s degree in logistics, supply chain management, or a related field is preferred.
Experience in creating optimized route plans using routing software or other tools.
Minimum of 2 years’ experience in route planning, logistics, or transportation management.
Required Knowledge:
In-depth understanding of logistics and transportation processes.
Knowledge of route optimization techniques and tools.
Familiarity with local and regional traffic laws and regulations.
Understand the differentiators between primary and secondary logistics.
Required Skills:
Problem-Solving Skills.
Communication Skills.
Attention to Detail.
Intermediate to advanced Excel capability.
Strong analytical and problem-solving skills.
Ability to work in a fast – paced environment and prioritize effectively.
Desired Skills:
- Logistics and transportation processes
- Route optimization techniques and tools
- Attention to Detail
