About the position
Role Summary
None
Requirements
Minimum Requirements
Matric / Grade 12 (essential)
Qualified Baker (essential)
Minimum of 2 years' experience in a bakery or food production environment
Supervisory experience (advantageous)
Competencies
Achieving results through others
Planning, organising, and following up on activities and production plans
Strong adherence to standards, policies, and procedures
Customer orientation and service excellence
Effective communication skills, including active listening
Business acumen with the ability to analyse profitability and costs
Strong bakery and production planning skills
Attention to detail and quality focus
Ability to work under pressure in a fast-paced retail environment
Willingness to work shifts, weekends, and public holidays
Key Responsibilities
Key Responsibilities
Manage resources effectively to maximise turnover and minimise shortages.
Ensure adherence to company standards, processes, policies, and procedures.
Maintain high standards of hygiene, housekeeping, and safe working practices across the bakery floor and back-up areas.
Ensure that security procedures are strictly followed.
Ensure all bakery staff deliver consistent service and product quality to customers.
Plan, coordinate, and control daily, weekly, and monthly production of bakery products according to company specifications.
Order, control, and manage stock effectively to support production and minimise waste.
Monitor, control, and follow up on departmental expenses in line with agreed standards.
Complete and manage all administrative requirements accurately and timeously, including staff scheduling, leave administration, pricing, and cost controls.
Conduct regular quality checks to ensure product consistency and freshness.
Prevent wastage, shrinkage, and damages through effective controls.
Analyse, maintain, and update relevant information and documentation, taking corrective action where required.
Proactively engage customers, advise on products, understand customer needs, and deliver appropriate solutions.
Analyse departmental profitability and make recommendations or implement corrective actions to improve performance.
Support and manage employees to ensure standards are upheld by competent, motivated staff.
Participate fully in all required training and development initiatives.
Closing date: 21 March 2026
