Tour Consultant (Senior)
Lesley Snyman and associates
- R45,800 per month
- Permanent Senior position
-
Cape Town Region
- Posted 03 Jun 2025 by Lesley Snyman and associates
- Expires in 32 days
-
Job 2612573
About the position
Manage quotes, liaise with suppliers, and deliver exceptional travel experiences from enquiry to execution for a premium tour operator specialising in bespoke Southern African safari itineraries.
Minimum Requirements and Qualifications:
- Matric and a tertiary qualification in Travel and Tourism (Diploma or Degree preferred)
- 5 years' experience in Southern Africa inbound travel consulting
- Proficient in MS Office, travel booking systems and CRM platforms
- Proven sales experience, preferably direct to business/internal clients
- Experience managing supplier relationships and contract negotiations
- Southern African travel exposure and e-marketing experience advatageous
Key Performance Areas:
- Manage FIT and bespoke travel bookings from initial enquiry to final confirmation
- Ensure quick and accurate turnaround of travel quotes and documentation
- Deliver client service excellence to internal stakeholders and guests
- Engage with suppliers to confirm bookings, rates, and availability
- Drive quality control for itineraries, quotes, invoices, vouchers, and travel documents
- Collaborate with operations to ensure seamless on-the-ground delivery
- Recommend and develop new travel products based on industry trends
- Resolve complaints and manage supplier disputes when needed
- Contribute expert destination/product feedback internally
- Be available for rotational 24-hour emergency support
Desired Skills:
- Destination Management
- Itineraries
- Bookings Administration
- Tour planning
- Sales Administration
- Reservations
Desired Qualification Level:
Lesley Snyman and associates
About the agency
Lesley Snyman and associates (LSA) is a proudly South African, talent acquisition and recruitment specialist, skilled in the identification and resourcing of Human Capital.
At Lesley Snyman and associates we advance the career trajectories of our candidates by providing them with suitable opportunities for growth, development and career advancement.
In partnership with our clients, we develop an in-depth understanding of their unique corporate culture and of their specific requirements to facilitate the synergetic placement of talent.
Our mission is to embody the core values of Trust, Integrity, Honesty and Mutual Respect. In doing so we believe that we will be able to provide the best possible service to both clients and candidates alike.
We understand that just as each job specification differs, so too do the daily processes involved in identifying and recruiting exceptional talent.
Through the constant refinement of our business processes we aim to exceed the expectations of clients and candidates in the timely acquisition and appointment of successful applicants.
Some of our standard business processes include:
• The loading of new job advertisements
• The screening of suitable applicants
• The interviewing of selected talent
• The appointment of successful candidates
Furthermore, the following background checks and verifications are typically conducted:
• Qualification – Secondary and Tertiary; Courses and Certificates
• Credit History and Criminal Clearance (AFIS)
• Driver’s License and Identification Document (ID)
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