Temporary Receptionist

About the position

TEMPORARY RECEPTIONIST
We are looking for a well-spoken, energetic and customer-focused Temporary Receptionist to join a well-established company specialising in curtain and blind accessories.
The successful candidate must be organised, proactive and confident when dealing with customers, both face-to-face and telephonically.
Key Responsibilities:

• Welcoming visitors and directing them to the relevant departments.
• Managing a busy 20-extension switchboard, transferring calls and taking messages.
• Handling customer enquiries and following up on outstanding payments.
• Managing incoming mail, deliveries and courier collections.
• Ensuring the reception area is kept neat and presentable.
• General administrative duties, including scanning, photocopying and responding to emails.
• Completing Goods Received Notes for stock received.
• Printing and distributing order sheets and payment documents to the sales team.
• Recording orders on the sales order log.
• Emailing order confirmations and payment requests to customers.
• Sending internal stock orders to the factory.

Requirements:

• Minimum 3 years' reception, administration or customer service experience.
• Excellent communication skills and a professional telephone manner.
• Strong customer service skills.
• Well-organised, energetic and able to multitask.
• Good computer literacy and attention to detail.
• Ability to work independently and take initiative.
• Experience handling customer queries and following up on payments would be advantageous.

Desired Skills:

• Reception
• Admin
• Switchboard
• Customer Service