Technician – End User Computing
Rosstone Consulting
- R25,000 - R30,000 per month
- Contract Specialist position
-
Centurion
- Posted 04 May 2026 by Rosstone Consulting
- Expires in 34 days
-
Job 2638142 - Ref 182889
About the position
Technician – End User Computing
- Department: End User Computing
- Duration: 12 months (3 months' probation)
- location: Illovo & Centurion Full Time on site
Purpose of the role:
- Responsible for end user computing support in the Gauteng
- Includes all aspects of end-user support: hardware, software and peripherals
- Primary objective is to proactively review client requests or tickets
- Apply technical/process knowledge to resolve them without breaching service level agreement (SLA)
- The Technician EUC – L2 focuses on support for incidents and requests with medium to high level of complexity
Qualifications & Experience requirements:
- 10 years’ experience
- Recent Microsoft certifications (Windows 11 or Office 365 preferrable)
- Diploma, degree or relevant qualification in IT
Skills and Knowledge:
- ITIL V4 Foundation
- A+ Written, N+
- Previous Desktop Support experience and Working with SCCM, Security awareness
- Windows 11 deployment and management, Office365 Deployment and Management
- Understands Mobile management IOS and Android
- AWS or AZURE
- Apple device management
Key Responsibilities:
- Strong customer service orientated and excellent interpersonal skills, strong communication skills and well presented as the role requires engaging with executives
- Attend and resolves incidents and client requests logged in the call management system
- Coordinate and work closely with internal, client and third-party support teams
- Staying abreast of technology, with self-study training, certification and upskill in Microsoft technologies
- Dell hardware support
- Microsoft operating system and software support
- Support fellow colleagues with remove support
- Troubleshooting hardware and software issues
Desired Skills:
- Technician – End User Computing
- Technician – End User Computing
- Technician – End User Computing
Rosstone Consulting
About the agency
About Rosstone
With a history spanning over 25 years, Rosstone Consulting (Pty) Ltd is your trusted partner for business process outsourcing and knowledge resource management services. We have cultivated a strong network of specialist professionals to support your organisation's
needs. Our fexible and agile approach ensures you get the right skills when you need them, on terms tailored to your requirements.
What makes us unique is our deep understanding of deploying knowledge resources, including contractors, freelancers, sub-contractors, and independent contractors, across South Africa. We seamlessly blend this expertise with cutting-edge technologies to provide innovative solutions.
We have in-depth knowledge of South Africa's labour and taxation laws, ensuring that our services are fully compliant. At Rosstone, we are more than just a service provider; we are your trusted partner for navigating South Africa's business landscape while
optimising your resource knowledge management.
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