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Kelly

Technical Writer

Kelly

  • R Undisclosed
  • Permanent Senior position
  • Cape Town
  • Posted 26 Apr 2025 by Kelly
  • Expires in 34 days
  • Job 2608902 - Ref 700875437402471
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About the position

SUMMARY
Are you passionate about producing clear, accurate, and impactful documentation? We're looking for an individual with a strong command of writing, editing, and proofreading to support our growing global team.

Our client is looking to employ a Technical Writer.

RESPONSIBILITIES

  • Lead the preparation and formatting of technical responses for RFPs, RFIs, and other public sector opportunities
  • Develop, update, and manage product documentation, including user guides, SOPs, installation manuals, and quick-start guides
  • ?Create clear, audience-specific content for the Glance® SaaS platform and related hardware/software solutions
  • Work closely with subject matter experts to source, validate, and update technical materials.
  • Maintain internal documentation and work instructions to support quality and training initiatives
  • Identify and address documentation gaps proactively
  • Manage version control and organize documentation using platforms like Google Drive and Dropbox
  • Ensure consistency in tone, format, branding, and terminology across all content.
  • Use AI tools such as ChatGPT to assist with content creation and refinement
  • Collaborate with internal teams across multiple time zones to ensure accurate and updated documentation





MINIMUM REQUIREMENTS

  • Matric / Grade 12 is essential
  • Bachelor's degree in a technical discipline (e.g., Electrical, Mechanical, Computer, Civil Engineering) or equivalent technical experience
  • 3 years Technical Writer / Proposal Writer/ similar experience
  • Experience using Google Workspace, Microsoft Office, Adobe Acrobat, and other documentation tools
  • Proven ability to simplify technical concepts for various audiences.
  • Experience producing documentation for both hardware and software (including SaaS products)

Desired Skills:

  • Creative
  • Adaptable
  • Selfs-starter
  • public audience
  • quality

Desired Qualification Level:

  • Degree

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Kelly

About the agency

We focus on the permanent recruitment of general administrative and office support personnel together with sales and service professionals for leading African firms with a particular focus on higher volume roles. With a detailed understanding of each client’s business, Kelly’s expert consultants exhibit in-depth knowledge pertaining to the industry sectors in which they recruit and consult, which include: • Contact centres • Engineering and technical • Financial Services • HR • ICT • Procurement RAPID PERSONALISED PLACEMENT SOLUTIONS – FOR US IT IS PERSONAL • For more than 50 years now, Kelly has been at the forefront of successful service delivery within the African recruitment industry. Our ability to understand and respond to market changes swiftly and powerfully enables us to consistently support our clients fulfil their recruitment needs swiftly • Our highly skilled and competent recruitment specialists have an in-depth understanding of our clients’ markets, are committed to service excellence and are passionate about connecting people with the world of work • By leveraging our scale, position, state of the art technology and unrivalled national database of candidates, Kelly has the competitive advantage in key client and candidate acquisition channels ensuring we are consistently able to give you the perfect match, fast. As an Adcorp Group firm, we are galvanised by our Group’s Purpose to enable agile, focused and skilled workforces for the future, workforces that are inclusive of people of all abilities, genders, ages and ethnicities; workforces that make a positive contribution to society. With deep, trusted and long-standing relationships with our clients and a reputation for rapid, personalised placement solutions, Kelly continues to deliver the most comprehensive and innovative recruitment service to the African market in our chosen sectors.

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Expires in 33 days

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