Technical Support (German & Spanish & French)

About the position

ENVIRONMENT:

A Germany-based company focused on innovation-driven growth is seeking a skilled and enthusiastic Technical Support Specialist fluent in Spanish or German to join their Cape Town based team. A qualification in IT or a related technical discipline is preferred, along with 2-3 years of experience in a support role, ideally with a technical focus.

REQUIREMENTS:

• Qualification in the IT field or related technical discipline preferred
• 2-3 years of experience in support field, preferably somewhat technically oriented
• Basic knowledge of SQL
• A basic understanding of HTML, CSS & Javascript
• Familiarity with ticketing systems
• Basic knowledge of popular shop systems such as Magento, Shopware, Shopify etc is advantageous
• Basic understanding of APIs
• Fluent in German or Spanish

ATTRIBUTES:

• Good problem-solving skills
• Customer focused attitude
• Technical mindset
• Ability to comply with tight deadlines, understand flows and provide creative solutions
• Good communication skills, both in oral and written English and either Spanish or German.
• Ability to work independently and proactively
• Ability to adapt to a changing environment.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.

Desired Skills:

• Technical
• Support
• German