Technical Service Controller
Watershed Consulting
- R20,000 - R23,000 per month
- Permanent Intermediate position
-
Roodepoort
- Posted 01 Oct 2025 by Watershed Consulting
- Expires in 34 days
-
Job 2623488 - Ref PBCH
About the position
Technical Service Controller
Area: Roodepoort
Package: Basic salary R23000 p/m plus medical aid, provident fund, 13the cheque, performance bonus
Overview: To work within the Service Department where they liaise with clients, Technical Staff and Management. They need to be able to communicate very well with people on all levels and provide feedback.
Responsibilities:
- Monitoring online platforms for tickets and to then plan and arrange maintenance and/or installation calls.
- Dealing with ad hoc client requests for services to be rendered and planning accordingly.
- Create quotes and daily invoicing of work completed
- Stock management of technical staff by reconciling the stock and resolve any variances.
- Daily client communication
- Assist with planning of special projects and scheduling according to the project plan
Requirements:
- Matric Certificate
- Preferably 5 years' experience in similar role
- Relevant financial experience related to invoicing
- Relevant client service experience
- Stock management experience
- Attention to detail
- Excellent Communication skills
- Good MS Excel skills
- Experience working on CRM system preferably Microsoft Dynamics
- Clear criminal and credit record
Desired Skills:
- Liaise with technicians
- invoicing
- CRM System
- Stock management
- Client Liason
Desired Work Experience:
Desired Qualification Level:
About The Employer:
Technical Service Controller
Area: Roodepoort
Package: Basic salary R23000 p/m plus medical aid, provident fund, 13the cheque, performance bonus
Watershed Consulting
About the agency
Watershed Consulting is a Recruitment Company offering placement opportunities in the following sectors: Banking, Finance, Call Centre, Information Communication and Technology (ICT). We go beyond traditional recruitment by not just a getting a job for you, but a career. We do this by finding the best fit between candidate and the job. Our expertise in compensation, benefits, job evaluation and competency profiling underpins our recruitment process.
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