Our client, a leading speciality chemical Manufacturing company based Cape Town, is looking to fill the position of Technical Sales Representative.
Purpose of the Role:
To achieve and/or exceed individual sales and C budget, through sound product knowledge and excellent sales skills. To build and retain excellent customer relations. To ensure that professional and business ethic when dealing with customers. Comply with and contribute to the company's ISO 9001 and ISO 14001 management system.
Key Responsibilities:
Sales:
- Promote, develop and increase sales of company's products and company's services.
- Maintaining and increasing business relationships with existing customers.
- Plan and execute sales calls economically, logistically and with the most impact.
- Do this according to your designated customers and areas.
- Customers include:
- Large automotive customers
- Large manufacturing customers
- Large engineering customers
Technical:
- As a sales representative, always exercise the basic salesmanship skills:
- Route and call planning.
- Prospective new customers.
- Call objectives.
- Establishing customer needs.
- Presenting benefits to customers.
- Product knowledge.
- Handling objections.
- Recognizing buying signals.
- Cross selling.
- Closing the sale.
- Retaining customers.
- Keep current with all the new product information.
- Have an in-depth technical knowledge of all the company's products.
- Plan and conduct product and application systems seminars to customers.
- Write and submit specifications for product applications where required (These specifications must be approved by the target market manager).
- Train customers to extend their knowledge of company's products and usage.
Budgets, Targets and Forecasts:
- Meet and exceed the C sales budgets / targets.
- Monitor business environment and market trends.
- Monitor the business environment and market trends.
- Report trends to the line manager.
- Report monthly predictions and oppositions activities in the market.
Marketing:
- Excellent product knowledge and marketing knowledge.
- Follow marketing plan actions.
- Organise seminars and launches.
Reports:
- Keep the regional sales manager informed of all activities and supply him/her with all relevant reports.
- Report on monthly predictions and opposition activities in the market.
Manage Key Accounts and expenses:
- Assist the Credit Controller with the collection of all money owed to Sika South Africa (Pty) Ltd
Debtor control:
- Keep the financial manager informed of any development that may affect the ability of a debtor to fulfil his obligations to the company.
- Control of debtor's account.
- Achieve the target of 60 days with all accounts.
- Control of expenses related to sales.
- Push small contractors and construction products through dealers.
General:
- Undertake such additional duties which may from time to time be assigned to the employee in the discharge of his / her duties.
- Ensure that a correct and proper image of the company is maintained at all times.
Qualifications and Experience:
- Grade 12 Senior Certificate / Matric
- Degree in Mechanical Engineering or Chemistry
- Minimum 10 years' industrial experience in a similar role
- Proficient in Microsoft Office and CRM software (e.g. Salesforce)
- Proven sales track record
- Experience in customer support is a plus
Special Requirements / Competencies:
- Regular and on time attendance
- Will be required to work overtime when required
- Will be required to travel (+- 8 days per month)
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- Ability to build trust and confidence with the client/Retail store through product knowledge, presentation and overcoming objections
- Comfortable with Enterprise Resource Planning (ERP) programs and tools
- Exceptional interpersonal and communication skills.
- A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills
- Strong command of English language and good communication skills.
If you are interested in applying for this role, please send a detailed copy of your CV to [Email Address Removed]
If you have not been contacted within two (2) weeks, please consider your application as unsuccessful.
