About the position
Our client, a well-established company that manufactures and distributes access automation and control products for residential, commercial, and industrial uses, is seeking a driven and technically proficient Technical Sales Consultant to join their Gauteng team in a remote capacity
This role is ideal for a self-motivated individual with strong technical sales experience in the access automation or electronic security industry. The successful candidate will thrive in the field, engaging closely with installers, distributors, and key stakeholders to build relationships, promote product adoption, and identify opportunities for growth
Duties and Responsibilities:
- Build and maintain strong relationships with installers in Gauteng, supporting their product knowledge and sales approach
- Act as a conduit between local installers and the company's service departments
- Support and empower installers to promote the full product and service offering
- Encourage upselling and cross-selling through installer channels and expand the installer network in Gauteng
- Conduct site visits for installations, diagnostics, and escalations; provide advanced technical guidance
- Escalate unresolved issues to Product Quality or Technical Support teams
- Document site visit outcomes and provide feedback to enhance development and support
- Identify and deliver product training in the field; act as a brand ambassador
- Log all installer interactions in thier CRM (e.g., Zoho) and ticketing systems
- Submit weekly strategy reports on site visits, feedback, market trends, and sales activities
- Provide weekly reports and actionable sales/market insights
- Drive measurable product adoption in assigned Gauteng regions
Minimum Requirements:
Education and Experience:
- Matric or equivalent (Technical Diploma or N4 in Electrical/Electronic Engineering advantageous)
- Minimum 3 years in technical sales or field support roles, preferably in access automation or electronic security
- Understanding of access automation products and applications is a strong advantage
- Knowledge of the Gauteng installer and automation market is highly desirable
Key Competencies
Behavioral Attributes:
- Advanced technical and problem-solving skills
- Strong relationship-building and customer engagement
- Clear verbal and written communication
- Self-motivated with effective territory management
- Collaborative across functions and teams
Functional Skills:
- Reliable vehicle and valid driver's license (essential for travel within Gauteng)
- Stable internet connection for VoIP, remote meetings, and CRM usage
Key Interfaces
- Sales leadership
- Technical Support
- Product Quality Support
- Customer Experience team
- Fellow Technical Sales Consultants
- Technical Sales Coordinator
Desired Skills:
- access automation
- Technical Sales
- Electronic
