About the position
Department/Unit: Technical
Location: Lagos
Job Purpose
The Technical Operations Director plays a pivotal role in driving the company’s technological vision and aligning engineering initiatives with overall business goals. This position demands a strategic thinker with a deep technical background, proven leadership capabilities, and expertise in managing cross-functional projects.
The successful candidate will lead the technical team and oversee the development, deployment, and optimization of IoT-driven solutions—spanning fuel management, telematics, power management, and telecommunications infrastructure.
Reporting Relationships
Reports to: CEO
Direct Reports:
- Head of Technical Operations
- Technical Support Engineers
- Site Engineers
Key Responsibilities Technical Operations Leadership
- Provide strategic direction for all technical operations to support business growth.
- Advise senior leadership on technology strategy and innovation.
- Oversee the execution of engineering projects from design to maintenance.
- Manage regional operations and optimize systems development and performance.
- Foster collaboration across engineering, procurement, project management, and field operations teams.
Project Management & Execution
- Lead the planning, execution, and delivery of technical projects.
- Ensure projects meet quality, compliance, and regulatory standards.
- Develop and enforce SOPs for consistent and efficient project execution.
- Leverage data analytics to monitor and enhance project performance.
Resource Management
- Oversee allocation of personnel, equipment, and materials across projects.
- Ensure projects are delivered on time, within budget, and to client satisfaction.
- Optimize resource planning to meet evolving operational needs.
Operational Efficiency & Compliance
- Ensure full compliance with local and international standards in IoT, fuel, and telecom sectors.
- Monitor and optimize system performance for maximum efficiency.
- Establish security protocols for safeguarding digital infrastructure and data.
- Align operations with ISO standards, safety laws, and environmental guidelines.
Performance Monitoring & Reporting
- Define KPIs for technical operations and track ongoing progress.
- Conduct system audits and identify areas for performance improvement.
- Develop risk management strategies to prevent technical failures.
- Provide the executive team with insights on project status and operational challenges.
Stakeholder Engagement
- Build strong relationships with clients, partners, and regulatory bodies.
- Maintain open communication with stakeholders to gather feedback and drive improvement.
- Manage vendor and client relationships effectively, ensuring contract compliance.
- Work cross-functionally with sales, marketing, and customer service teams to align on business needs.
- Assign clear responsibilities and priorities to team members and hold them accountable for outcomes.
Required Skills & Competencies Technical Expertise
- IoT Systems: Knowledge of device connectivity, cloud platforms, and real-time analytics.
- Telematics & Fleet Management: GPS tracking, vehicle diagnostics, predictive maintenance.
- Remote Monitoring: SCADA systems, sensor technology, IoT dashboards.
- Energy & Power: Smart grid systems, hybrid power solutions, load balancing.
- Embedded Systems & Networking: Edge computing, communication protocols (LPWAN, 4G/5G, Wi-Fi, Bluetooth).
- Cloud & Data Analytics: AWS, Azure, Google Cloud; predictive analytics using AI.
- Cybersecurity: Device-level security, encryption standards, global IoT compliance.
Leadership & Management
- Strategic technology planning and roadmap development.
- Cross-functional team leadership across engineering and R&D.
- Innovation in emerging tech like AI, blockchain, and digital twins.
- Strong financial and vendor management skills.
- Thorough understanding of global regulatory requirements.
Industry Expertise
- Experience with Industrial IoT, automation, and predictive maintenance.
- Proven delivery in energy, logistics, oil & gas, and infrastructure sectors.
- Strong grasp of enterprise systems and B2B tech alignment.
Qualifications
Education:
- Bachelor’s degree in Electrical & Electronics Engineering, Computer Science, Marine Engineering, or related fields.
- Advanced degrees or certifications such as PMP, Six Sigma are preferred.
Experience:
- 10–15+ years of experience in IoT, telematics, energy management, or industrial automation.
- Proven leadership in deploying IoT solutions across multiple industries.
- Experience managing global teams and navigating international markets is an advantage.
- Industry experience with companies such as HP Fast Lane, Fuel Buddy, FleetX, Peltek, Koel Green, Orpak, Siemens, Huawei, Schneider, etc., is highly desirable.
Desired Skills:
- Cyber Security
- Data Analysis Tools
- GPS Tracking
