About the position
Our Client is looking for a Technical Manager to join their team
Location: Botswana
Position Overview
Seeking a highly skilled and proactive Technical Manager to oversee all technical operations, particularly regarding water and power, across a portfolio of luxury lodges, staff villages, and reserve infrastructure. The role requires a strong focus on sustainability, preventative and reactive maintenance, and the operation and enhancement of critical systems such as solar power, electrical networks, water treatment and distribution, and general infrastructure. The Technical Manager is responsible for maintaining and improving operational standards in line with the brand’s commitment to world-class guest experiences and environmental stewardship.
Key Responsibilities
- Maintenance & Operations Oversight
- Provide expert advice and strategic direction on all maintenance-related activities across lodges, staff villages, and the reserve.
- Manage both reactive (breakdown) and proactive (preventative) maintenance to uphold and exceed operational standards.
- Oversee deployment and scheduling of maintenance personnel and contractors, ensuring optimal staffing and productivity.
- Conduct routine inspections and audits of all physical infrastructure, including buildings, energy systems, water systems, and staff facilities.
- Energy & Water Systems Management
- Design, implement, and maintain solar energy systems to maximize renewable energy usage and minimize dependency on generators.
- Oversee all electrical systems, including three-phase and single-phase installations, ensuring safety, efficiency, and compliance.
- Manage water purification, storage, and distribution systems, including greywater and sewage treatment plants.
- Lead water-saving and power-reducing initiatives aligned with sustainability goals.
- Project & Site Management
- Act as project manager for all construction, renovation, and infrastructure upgrade projects across properties.
- Coordinate and supervise contractors, artisans, and suppliers, ensuring high-quality workmanship and timely delivery.
- Liaise daily with Lodge Managers to identify and prioritize technical needs and projects, providing regular progress updates.
- Training & Staff Development
- Recruit, onboard, and manage technical staff including electricians, plumbers, carpenters, painters, and general maintenance workers.
- Provide continuous training and upskilling in best practices, safety procedures, and sustainability protocols.
- Foster a team culture focused on pride in craftsmanship, accountability, and continuous improvement.
- Financial & Administrative Management
- Assist Lodge Managers in developing monthly maintenance and annual CAPEX budgets, ensuring accurate forecasting and cost control.
- Oversee procurement and stock management of maintenance supplies, tools, and materials with strict budget adherence.
- Maintain administrative systems for maintenance reporting, work order tracking, procurement, and cost allocation.
- Ensure compliance with all financial processes, including invoice processing and stock reconciliations.
- Leadership & Communication
- Conduct daily team briefings to plan, assign, and review maintenance tasks and projects.
- Maintain open communication channels with lodge and operations management; provide clear, concise, and solution-focused feedback.
- Actively participate in management meetings, contributing technical input to broader operational planning.
- Lead by example, demonstrating professionalism, punctuality, and a strong work ethic.
Skills & Qualifications
- Required Experience & Technical Expertise
- Minimum of 3–5 years in a senior maintenance or technical management role in a lodge, resort, or similar hospitality environment.
- Proven experience in the management and operation of:
- Solar power systems
- Water purification and greywater treatment
- Electrical systems (single and three-phase)
- Plumbing and sewage systems
- Refrigeration and air-conditioning
- General building maintenance
- Formal qualifications or certifications in Electrical, Solar Installation, or Mechanical Maintenance preferred.
- Proficient in reading and interpreting technical diagrams, construction drawings, and electrical schematics.
- Valid Driver’s License required
Competencies
- Strong leadership with the ability to mentor and develop teams.
- Exceptional organizational and time-management skills.
- Analytical thinker with a problem-solving mindset.
- Excellent verbal and written communication skills.
- High attention to detail and commitment to quality control.
- Able to work effectively in multicultural, remote, and high-pressure environments.
- Strong sense of personal ownership, accountability, and initiative.
Sustainability Leadership
- Implement, monitor, and continuously improve sustainability programs in line with corporate targets.
- Lead initiatives to reduce energy consumption, improve water-use efficiency, and manage waste responsibly.
- Maintain a 96%+ sustainability audit score across all properties.
Daily & Strategic Planning
- Lead daily maintenance meetings at 07:00 to assign tasks, update planning boards, and coordinate project work.
- Use planning tools to manage:
- Camp-specific tasks
- Breakdowns and emergency repairs
- Preventative maintenance schedules
- CAPEX project milestones
- Artisans, contractors, shopping needs, and material orders
- Prioritize work effectively; avoid reactive crisis management by encouraging strategic planning and foresight.
- Monitor progress of maintenance activities, ensuring completion, accountability, and follow-through.
Office & Administrative Duties
- Maintain accurate records of staff attendance, leave, and HR-related documentation in coordination with the Human Capital department.
- Administer performance reviews, conduct disciplinary hearings, and promote staff wellness and retention.
- Manage procurement, inventory control, and negotiate with suppliers for best pricing and quality assurance.
- Maintain records of all tools, materials, and machinery; ensure regular servicing and safekeeping.
Core Values & Culture
- Embody values of pride, ownership, service excellence, and environmental responsibility.
- Encourage a culture of respect, teamwork, and learning—teaching and learning every day.
- Champion workplace standards and attitudes that reflect care, attention to detail, and a commitment to continuous improvement
Desired Skills:
- Technical Manager
- Technical Operations Manager
- Maintenance Manager
