About the position
Our client in the food manufacture industry is looking for Technical Manager
Key areas of responsibility
Systems
- To manage, maintain, audit, and improve all aspects of the existing food safety management systems, including retailer-specific food safety systems, religious requirements, ethical, ESG, and any other business that may be required.
- To manage, maintain, and improve all ancillary systems.
- To re-evaluate existing practices and make adjustments and recommendations to improve and/or meet new requirements.
- To create training programs to ensure continuous improvement and compliance with all system protocols.
Customers
- Compiling and signing off customer complaint feedback reports and drafting trend reports.
- Ensuring all COAs are submitted timeously.
- Providing a framework for investigations to allow for effective problem-solving strategies.
- Ensuring all customer-specific QA systems are up to date and loaded onto their internal systems.
Suppliers
- To ensure compliance with product specifications, inclusive of supplier visits and audits, returns, or rejections.
- Ensuring all data required for all incoming raw materials and suppliers is up to date and within specification.
NPD & Technical Projects
- Manage new or existing technical projects.
- Manage trials of new products within the factory, including compiling new documentation, shelf-life studies, organoleptic evaluations, etc.
- Review and approve new processes if applicable with new products and incorporating them into the existing Food Safety Management system.
- Assist with packaging sign-offs.
General
- Daily monitoring of QA systems to ensure food safety and quality are met.
- Daily monitoring of incoming microbiological reports and/or other data to ensure compliance with specifications.
- Daily monitoring and providing technical support to production as needed.
- Compile weekly and monthly reports, including trending data,
KPI stats etc.
- Ensure all documentation is up to date and appropriately archived.
- Relevant education and experience level
- Tertiary qualification in Food Technology or Food Science.
- Minimum of 5 years work experience in a management role.
- Valid RSA driver's license.
- Experience working within the Woolworths Code of Practice would be a benefit.
Skillset & Computer Literacy
Proficient in MS Excel, Word, Outlook, and Teams.
Good people skills; responsible for managing three staff members in the technical team.
Good problem-solving skills through thorough investigation and analyses, ensuring product and brand safety at all times and developing sustainable solutions.
Effective and clear communication skills, both verbal and written.
Desired Skills:
