About the position
Key responsibilities:
Key Outcomes (What success looks like)
- Integration scope, dependencies, and technical approach are defined, agreed, and signed off.
- Solution design and delivery are aligned with enterprise architecture standards and non-functional requirements (security, scalability, performance).
- Delivery risks/issues are proactively identified, tracked, escalated, and resolved with stakeholder alignment.
- Testing, cutover, and go-live activities are coordinated and executed with minimal disruption.
- Complete handover documentation is delivered, and operational readiness is achieved (support model, runbooks, knowledge transfer).
Key responsibilities (Core accountabilities):
- Scope and requirements alignment: ensure client needs are accurately captured, translated into technical scope, and formally signed off.
- Integration planning and coordination: build and manage the integration workstream plan, milestones, dependencies, resources, and schedules.
- Stakeholder management: work closely with Customer PM, Enterprise Architecture, technical leads, and vendors to drive decisions and maintain alignment.
- Technical oversight: coordinate system/interface design alignment; ensure integration standards and design principles are applied.
- Vendor and partner management: manage delivery inputs from vendors/development partners and confirm solutions fit the agreed integration approach.
- Quality assurance: ensure test plans, environments, and evidence support readiness; coordinate defect triage and resolution.
- Risk, issue and change control: perform impact assessments; manage deviations against plan; support formal change processes and governance reporting.
- Cutover and transition: coordinate cutover planning, rollback approach, hyper care, and operational handover.
- Documentation: ensure complete, accurate technical documentation (integration specs, configurations, runbooks) is produced and maintained.
Key activities (typical tasks):
- Contribute to an integration roadmap for the project and define sequencing to minimise disruption.
- Facilitate technical workshops and lead cross-team integration working sessions.
- Track progress against milestones and provide clear status updates (RAID, dependencies, decisions).
- Support troubleshooting of integration incidents during test and deployment phases.
- Ensure training/enablement needs are identified and arranged where required.
Stakeholders and interfaces:
- Customer Project Manager (internal and customer-facing)
- Enterprise Architecture / Solution Architecture
- Development teams, Systems Engineers, QA/Test team
- Security, Infrastructure, Operations/Support
- Business Analysts and business stakeholders
- Vendors and development partners
Qualifications and experience:
Minimum Requirements (Must-have)
- A relevant tertiary qualification at a minimum NQF Level 6 (National Diploma) in Engineering, Information Sciences, or Project Management.
- 2–4 years’ experience in technical integration (or equivalent experience in a large enterprise environment).
- 3+ years of exposure to enterprise software delivery projects (SDLC).
- Project management certification (e.g., PMP/PRINCE2/AgilePM or equivalent).
- Intermediate proficiency in MS Project (or similar) and MS Office.
- Solid understanding of software design principles and system integration concepts.
Skills and knowledge:
- Project administration fundamentals (scope, schedule, cost, quality, RAID, reporting).
- Ability to perform schedule and dependency impact analysis and scenario-based planning.
- Working knowledge of SDLC delivery controls (requirements to release).
- Strong facilitation, stakeholder communication, and escalation management.
- Problem-solving under pressure; able to ask structured, diagnostic questions to resolve issues.
Preferred / advantageous (nice-to-have):
- Experience working in highly governed/regulated environments.
- Exposure to enterprise integration platforms/tools used in the company’s environment: MS Project, Octane Defect System, Enterprise Service Bus Log and Jira
- Exposure to Agile delivery methods (Scrum/Kanban) in addition to formal governance.
Key responsibilities:
Key Outcomes (What success looks like)
- Integration scope, dependencies, and technical approach are defined, agreed, and signed off.
- Solution design and delivery are aligned with enterprise architecture standards and non-functional requirements (security, scalability, performance).
- Delivery risks/issues are proactively identified, tracked, escalated, and resolved with stakeholder alignment.
- Testing, cutover, and go-live activities are coordinated and executed with minimal disruption.
- Complete handover documentation is delivered, and operational readiness is achieved (support model, runbooks, knowledge transfer).
Key responsibilities (Core accountabilities):
- Scope and requirements alignment: ensure client needs are accurately captured, translated into technical scope, and formally signed off.
- Integration planning and coordination: build and manage the integration workstream plan, milestones, dependencies, resources, and schedules.
- Stakeholder management: work closely with Customer PM, Enterprise Architecture, technical leads, and vendors to drive decisions and maintain alignment.
- Technical oversight: coordinate system/interface design alignment; ensure integration standards and design principles are applied.
- Vendor and partner management: manage delivery inputs from vendors/development partners and confirm solutions fit the agreed integration approach.
- Quality assurance: ensure test plans, environments, and evidence support readiness; coordinate defect triage and resolution.
- Risk, issue and change control: perform impact assessments; manage deviations against plan; support formal change processes and governance reporting.
- Cutover and transition: coordinate cutover planning, rollback approach, hyper care, and operational handover.
- Documentation: ensure complete, accurate technical documentation (integration specs, configurations, runbooks) is produced and maintained.
Key activities (typical tasks):
- Contribute to an integration roadmap for the project and define sequencing to minimise disruption.
- Facilitate technical workshops and lead cross-team integration working sessions.
- Track progress against milestones and provide clear status updates (RAID, dependencies, decisions).
- Support troubleshooting of integration incidents during test and deployment phases.
- Ensure training/enablement needs are identified and arranged where required.
Stakeholders and interfaces:
- Customer Project Manager (internal and customer-facing)
- Enterprise Architecture / Solution Architecture
- Development teams, Systems Engineers, QA/Test team
- Security, Infrastructure, Operations/Support
- Business Analysts and business stakeholders
- Vendors and development partners
Qualifications and experience:
Minimum Requirements (Must-have)
- A relevant tertiary qualification at a minimum NQF Level 6 (National Diploma) in Engineering, Information Sciences, or Project Management.
- 2–4 years’ experience in technical integration (or equivalent experience in a large enterprise environment).
- 3+ years of exposure to enterprise software delivery projects (SDLC).
- Project management certification (e.g., PMP/PRINCE2/AgilePM or equivalent).
- Intermediate proficiency in MS Project (or similar) and MS Office.
- Solid understanding of software design principles and system integration concepts.
Skills and knowledge:
- Project administration fundamentals (scope, schedule, cost, quality, RAID, reporting).
- Ability to perform schedule and dependency impact analysis and scenario-based planning.
- Working knowledge of SDLC delivery controls (requirements to release).
- Strong facilitation, stakeholder communication, and escalation management.
- Problem-solving under pressure; able to ask structured, diagnostic questions to resolve issues.
Preferred / advantageous (nice-to-have):
- Experience working in highly governed/regulated environments.
- Exposure to enterprise integration platforms/tools used in the company’s environment: MS Project, Octane Defect System, Enterprise Service Bus Log and Jira
- Exposure to Agile delivery methods (Scrum/Kanban) in addition to formal governance.
Desired Skills:
- Technical integration
- SDLC
- Project management certification
- Proficiency in MS Project
- Software design principles
- System integration concepts.
