Technical Consultant/L2 Support Engineer

About the position

Technical Consultant / L2 Support Engineer – Rivonia, Sandton - Managed IT Services | R35 000+

 

The Opportunity

If you enjoy solving real IT problems and seeing the impact of your work, this role is for you. You’ll join a Managed IT Services team supporting clients across Microsoft 365, Windows Server, networking, backups, and infrastructure.

You’ll earn R35,000 – R45,000 CTC per month, plus medical aid, a company laptop, and compensated overtime. This is a strong next step if you want more exposure, better systems, and the chance to grow into Senior Support, Infrastructure, Cloud, or Security.

If you’re the person people trust with escalations and “hard tickets”, you’ll fit in here.

 

The Company

Our client is an established Managed IT Services and Infrastructure Solutions provider supporting South African SMEs with end-to-end IT support, cloud solutions, cybersecurity, and infrastructure delivery. They focus on consistent service, stable environments, and fixing issues properly so clients can work without downtime.

 

What You’ll Be Doing

• Resolve Level 2 incidents across Microsoft 365, Windows Servers, and LAN environments
  
  
• Troubleshoot Active Directory (users, access, permissions) and core services like DNS/DHCP
  
  
• Investigate and fix TCP/IP networking issues affecting uptime and user productivity
  
  
• Support server hardware, including RAID troubleshooting and recovery
  
  
• Manage and check backups using Veeam (or similar), including restores when needed
  
  
• Document fixes clearly and communicate progress to clients and internal teams
  
  

 

Experience & Qualifications

• Hands-on experience supporting Active Directory + Office 365 / Microsoft 365
  
  
• International MCSE / MCSA Certification
  
  
• CompTIA A+, Network+, Server+
  
  
• Strong troubleshooting ability in TCP/IP networking (LAN, DNS, DHCP)
  
  
• Backup exposure using Veeam or another backup solution
  
  
• Windows Server support experience and server hardware knowledge (RAID)
  
  

 

To Apply: WhatsApp your CV to [Phone Number Removed]; with reference "L2 Support Engineer."

 

This exclusive opportunity is managed by The Recruitment Pig on behalf of an established Managed IT Services and Infrastructure Solutions provider supporting South African SMEs with end-to-end IT support, cloud, cybersecurity, and infrastructure delivery—a role built to grow you into a stronger, more well-rounded engineer.

Desired Skills:

• Active Directory
• IP Networks
• MS Office
• TCP Networks
• Troubleshooting