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EQPlus

Technical Consultant

EQPlus

  • Undisclosed
  • Contract Senior position
  • Lynnwood
  • Posted 14 Oct 2026 by EQPlus
  • Expires in 34 days
  • Job 2646185
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About the position

Title: IT Technical Consultant (Aftersales & Retail Applications) Area: PT/TSMC - Aftersales / Retail Support Reporting Environment: Retail and Aftersales IT application landscape supporting dealer operations and company business users.
Role Classification
IT Technical Consultant (Aftersales & Retail Applications)

Focus Areas

  • Sirius
  • DLP
  • EVA
  • VEGA
  • Alice IAM
  • Contract interfaces
  • Contract reporting
  • Contract reconciliation
  • Contract lifecycle support
    Key Business Stakeholders
    Works closely with:
  • Enterprise Architect
  • Retail & Customer Services IT Manager
  • Aftersales business users
  • Dealer administrators
  • VEGA Central Support
  • XENTRY support teams
    Primary Functional Ownership
  • Sirius
  • DLP
  • EVA
  • VEGA
  • Alice IAM
  • Contract interfaces
  • Contract reporting
  • Contract reconciliation

  • Contract lifecycle support
    Key Technical Competencies

  • Service & Maintenance Contract Systems

  • Responsible for:

  • Contract administration
  • Contract reconciliation
  • Provision corrections
  • Contract activation support
  • Contract lifecycle management
  • Contract discrepancy investigations
  • Business areas supported:
  • Customer Services
  • Accounting
  • Dealer Network

  • Aftersales Operations

  • Systems & Applications
    Advanced Functional Support

  • Sirius

  • DLP
  • EVA
  • VEGA
  • Alice IAM
    User & Dealer Support
  • XENTRY access
  • WIS access
  • User provisioning
  • Authentication issues

  • Role administration

  • Integration Support

  • Strong operational exposure to:

  • Sirius ? DLP
  • DLP ? EVA
  • DLP ? VEGA
  • Interface monitoring
  • Interface failures
  • Batch processing
  • Contract synchronization
  • Data consistency validation
  • This puts him closer to:
  • Application / Integration Support

  • than traditional end-user support.

  • Database & Reporting

  • PL/SQL

  • Querying contract records
  • Validating pricing
  • Investigating processing issues
  • Running updates
  • Producing month-end reports
  • Key deliverables:
  • K1 processing
  • Costing reports
  • Contract reporting

  • Data load activities

  • Identity & Access Management

  • Market Administrator responsibilities include:
    Alice IAM

  • Ownership includes:
  • Dealer user administration
  • Job role management
  • Profile assignment
  • User authorization
  • Access troubleshooting
  • Supporting:
  • South Africa
  • Botswana
  • Namibia
  • Zimbabwe
  • Zambia
  • Eswatini
    Operational Responsibilities
    Daily
  • Contract investigations
  • User support
  • Contract support
  • Dealer support
  • Incident management
  • Interface monitoring
  • Data validation
  • Escalation handling
    Weekly
  • Incident review
  • Interface monitoring
  • Backup verification
  • Production support
    Monthly
  • Sirius month-end
  • Data loads
  • K1 processing
  • Costing report generation
  • Release support
  • Testing validation
    Technical Classification
    40% Business Systems Support
  • Contract processes
  • Customer Services
  • Accounting interaction
  • Aftersales process support
    35% Application Support
  • EVA
  • VEGA
  • Sirius
  • DLP
    15% Integration Support
  • Interfaces
  • Batch processing
  • Data synchronization
    10% Identity Management
  • Alice
  • Dealer access management
    Tools & Systems Referenced
    Area Systems
    Dealer Platforms
    XENTRY Portal
    User Management
    Alice
    Knowledge & Warranty
    WIS, VEGA, EVA
    Support Tools
    DQP, CSM
    Data Platforms
    SIRIUS, DLP
    Integration Services
    I55 Interfaces
    Service Management
    ServiceNow Retail Queues

Email updated CV's to [Email Address Removed]

Desired Skills:

  • Aftersales
  • Sirius
  • DLP
  • VEGA
  • Pl/Sql

Apply Now

EQPlus

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About the agency

EQPlus is a Specialist IT & Financial Recruitment Consultancy with a team of highly experienced staff and shareholders, representative of South Africa's unique diversity. EQPlus is a Specialist Resourcing Services organization, specialising in the provision of contracting staff, permanent staff as well as Executive Search. We do IT your way. EQPlus is a leading provider of IT and Financial talent, on all levels of your business Founded in 1999, the dynamic team at EQPlus focusses on the following business units: EQ Resourcing EQPlus is able to supply top quality technical specialists in all technologies e.g. Mobile Technologies, Java, C#, SQL, Oracle, COBOL, Natural – all levels. EQ PLUS ensures that the candidate match the client’s skills requirement and the culture of the organisation. EQ Plus provides a personal service of exceptional value. EQ Professional Services EQPlus is highly experienced in the sourcing of Programme and Project Managers for short and long term positions, both local and internationally. Business Analysts/Business Process skills are also available with experience across multiple leading BA methodologies. EQ Staffing Solutions EQ Staffing solutions is designed to meet your needs, be it Teams, Fixed price or Executive search. Our offering includes bespoke application development skills across all the enterprise development platforms and technologies over the full lifecycle of a project. Why EQPLUS We have a track record of excellent service delivery on small and large scale recruitment projects. •Our team of inspirational bright minds enables us to provide business leadership in our field. •We provide Technology Expertise, using state of the art Recruitment Intellectual Property •We consistently provide quality candidates, at great value for money with passionate service delivery. •We serve clients and candidates spanning the technology and geographic landscape of South Africa. •We are a Total Talent Solution Centre of Excellence and have specialists that focus on the IT Industry. •We provide Executive Search appointments, Independent Contractors and Permanent Appointments including: oArchitects, oBusiness Analysts, oProject Managers, oAnalyst Programmers (Java, C#, PHP, Web Logic, SQL, Cobol, Universe, SAP, Oracle etc.) oNetwork Engineers (up to CCIE level). oMicrosoft Technology experts, oJava Application Development experts and oMobile Development experts. oFinancial Industry Professionals.

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