Technical Analyst

About the position

Purpose of the role: 

• The technical Analyst will work closely with business analysts and support development by doing system analysis on incidents, problems, and IT projects. 

Qualifications

• Relevant degree in Commerce, Computer science, Statistics, Engineering, Investment Management, or related fields.


• Business / System Analysis certification/qualification an advantage.


• Software development background a distinct advantage.

Knowledge and Experience

• A deep understanding of investment and life products.


• A deep understanding of South African Investment Platforms and platform operations.


• An understanding of financial sector regulation as it relates to investment platforms.


• Experience in implementing non-functional requirements such as Performance monitoring, Security and Scalability and related tools.


• Experience doing Front End systems(web) analysis.


• Exposure to COBIT, ITIL or related framework will be beneficial


• Exposure to data analysis, SQL, BI tools, and reporting


• Understanding or experience in creating systems for Financial Advisers


• Experience in building successful relationships and working collaboratively across departmental teams and third-party vendors.


• Experience working in a fast paced, proactive and delivery focused environment.


• Excellent verbal and written communication skills


• Computer Literacy, with MS Excel at least at an intermediate level


• JIRA and Confluence experience an advantage.


• Whether you have grown a career as a software developer/engineer and you are looking to shift into technical analysis and requirements elicitation, or currently a technical analyst and looking to grow in the FinTech space, this is the ideal opportunity.

Key responsibilities


Technical

• Facilitate development for technical requirements using relevant framework and tools.


• Analysis of functional and non-function system requirements, including as-is to-be analysis, impact analysis of changes required to existing systems and processes.


• Understand application, data and enterprise architecture.


• Critically evaluate information gathered from multiple sources, reconcile information conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding.


• Technical analysis of business applications, including application APIs, servers, associated endpoints and databases.


• Creation and management of technical documentation, including integration requirements and data flows.

• Consult and co-ordinate extensively with key stakeholders across Business, IT teams and Vendors.


• Consult and support Test Analysts with requirements and testing strategies.


• Facilitate data mapping exercises through investigating service calls, using tools such as SOAPUI/Postman.


• Functional testing of the solution in line with the business requirements.


• Facilitating the deployment process and release management.


• Triaging of defects and fixes


• The ideal candidate needs to have proven experience in contributing technically to software development projects (as a technical lead or as a technical analyst),

Desired Skills:

• Systems Analysis
• Complex Problem Solving
• Programming/configuration
• Critical Thinking
• Time Management