Technical Administration Support Assistant

About the position

Keen to help keep a fast-growing renewable energy business powered up and running smoothly? 

Join this national company in Randburg to contribute meaningfully within a future-focused environment.
DUTIES:

• Provide general administrative support to the Technical Department;
• Assisting colleagues with administrative tasks and performing all administrative duties;
• Scanning, uploading and filing documents;
• Sorting and distributing mail;
• Answering, forwarding and screening phone calls;
• Coordinate and manage the ticketing process within the Technical Department;
• Act as liaison between customers and the Technical Department;
• Track progress and provide continuous feedback to customers;
• Provide excellent customer service when dealing with customers and suppliers;
• Attend to traveling and accommodation bookings and processes;
• Be an active member of the technical team;
• Respect the need for confidentiality, when processing personal/customer data;
• Support company-wide initiatives to improve service levels to customers;
• Utilises continuous improvement mindset and assists in identifying opportunities to improve processes.

REQUIREMENTS:

• Matric with at least 2 years' administrative experience including data handling and client service skills.
• Computer literate, with added experience preferably on a CRM/ERP system.
• Attention to detail, friendly and helpful.
• Experience in a technical/engineering environment or in a warehouse highly advantageous.

SALARY 

The proposed salary for the role is R12k - R15k per annum. The offer will be market related in line with your qualifications, skills, and experience.

Please apply online in the link provided. Unfortunately, we do not consider CVs on Whatsapp or email.

Desired Skills:

• technical support
• administration
• client service
• data handling