About the position
Teams Supervisor (Planning & Scheduling)
Location: Stellenbsoh | Type: Full-Time | Department: Operations / Scheduling
Are you a proactive planner with a knack for coordination, team leadership, and hitting tight deadlines with precision? We're looking for a highly organized and dynamic Teams Supervisor to take the lead on planning and scheduling across multiple departments and projects. This is your opportunity to play a central role in ensuring smooth operations, exceptional service delivery, and effective resource management.
What You'll Do
Lead the Team
- Supervise, coach, and motivate a scheduling team to achieve project timelines and service excellence.
- Act as the central link between management, technical teams, sales, and clients on all planning and scheduling matters.
- Monitor team performance, deliver regular feedback, and support professional growth.
Drive Scheduling Excellence
- Develop, manage, and refine schedules for jobs, services, and internal tasks.
- Use planning tools like Eworks, email, and reporting systems to manage workflows and timelines.
- Prepare quotes for services and ensure resources are allocated for maximum efficiency.
- Proactively resolve conflicts and identify scheduling risks before they become problems.
Coordinate Projects & Sales
- Work with project managers to build robust schedules with milestones and deliverables.
- Keep everyone on track from operations and engineering to sales and client support.
- Handle over-the-counter and small system sales coordination with precision.
Track & Report Progress
- Monitor timelines and job status across all projects.
- Report key metrics such as on-time completion, resource utilization, and performance risks.
- Compile service, incident, and equipment failure reports for internal and client use.
Continuously Improve
- Identify areas for process improvement through post-project reviews.
- Stay current with trends and best practices in scheduling, project coordination, and planning technologies.
Required Skills
- Diploma or relevant certificate in a related field
- Strong leadership and communication skills
- An analytical mindset and sharp attention to detail
- Excellent organizational and time management abilities
- Adept with scheduling tools, email platforms, and reporting software
- Proficient in report writing and documentation
Preferred Experience
- 3+ years in a scheduling, planning, or coordination role
- Experience in fast-paced, multi-team environments
- Strong ability to manage priorities across cross-functional teams and client needs
Desired Skills:
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About The Employer:
Join Us
If you're passionate about keeping projects on track, leading a capable team, and making operations smoother and smarter, we'd love to hear from you.
