About the position
Purpose of the Role: Minimum Requirements: Key Responsibilities: What We Offer:
Responsible for supervising and managing a team of agents on the Mobile campaign.
The successful candidate will ensure that agents meet performance targets, maintain quality and compliance standards, provide excellent customer service, and follow campaign procedures correctly.
Responsible for coaching, motivating, monitoring attendance, handling escalations, and supporting the overall success of the campaign.
Desired Skills:
- Team Leadership
- International experience
- Mobile B2B
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Grade 12 / Matric
About The Employer:
LikeMinds is a global customer operations partner for businesses that value thoughtful [URL Removed] work with international brands across customer service, sales, back office, collections and quality assurance, building teams that feel like an extension of the businesses we [URL Removed] delivery is rooted in Durban, South Africa, and shaped by the depth of an established group environment. That means experienced leadership, mature operational systems, and a people-first culture that has been refined over years, not [URL Removed] believe good outsourcing is not about scale alone. It is about shared thinking, the kind that comes from teams who understand the business they are working for, and leaders who genuinely care about [URL Removed] is what LikeMinds is built to offer. A global partner with the instincts of a local team. Quietly confident, commercially credible, and close enough to think with you.
