About the position
Team Leader: (Dayshift/Nightshift)
Team Leader: (Dayshift/Nightshift)
Qualifications and Certifications
- National Diploma or Degree in Operations Management, Production Management, or equivalent.
- Leadership and management training or certification (e.g., supervisory or junior management courses) is essential.
- Proficiency in MS Office (Word, Excel, PowerPoint, etc.).
Experience and Skills
- 3-5 years of experience in a production or manufacturing environment, ideally in the promotional products industry.
- Proven leadership and team management experience.
- Strong knowledge of production planning, quality control, and productivity management.
- Excellent communication skills.
Outputs / Key Performance Areas & Indicators
1. Leadership / People Management
- Lead by example, demonstrating The Companys values and promoting a positive, productive team culture.
- Supervise and guide the production team to ensure efficient workflow and high-quality output.
- Handle HR and IR matters, including leave planning, queries, conflict resolution, and team engagement.
- Coach, mentor, and develop team members.
2. Productivity
- Participate in production planning, scheduling, and resource allocation.
- Ensure daily schedules and productivity targets are met.
- Analyze production data to improve efficiency and reduce waste.
- Identify and address bottlenecks in the process.
- Promote lean manufacturing principles and continuous improvement.
- Provide skills training to the team.
3. Quality
- Implement and maintain quality control processes to meet The Companys standards.
- Work with the technical team to resolve quality issues promptly.
- Conduct regular inspections and ensure adherence to quality specifications.
- Maintain quality metrics and implement root cause analysis tools.
4. Reporting
- Maintain and report on team performance metrics and KPIs.
- Track trends and provide data-driven insights.
- Prepare regular updates for management and other stakeholders.
- Ensure data integrity and timely reporting.
5. Customer Service
- Communicate effectively across teams to ensure smooth workflow.
- Align production planning with internal customer needs and deadlines.
- Address issues proactively and provide progress updates.
- Continuously improve service delivery to meet evolving expectations.
6. Operational Compliance & Housekeeping
- Support continuous improvement initiatives through data analysis.
- Monitor 5S standards and maintain clean, organized workspaces.
- Ensure machine maintenance and breakdown reporting via E-works.
- Ensure compliance with safety protocols and company policies.
- Conduct regular safety and operational inspections.
- Implement and maintain SOPs and collaborate with maintenance teams.
Qualifications and Certifications
- National Diploma or Degree in Operations Management, Production Management, or equivalent.
- Leadership and management training or certification (e.g., supervisory or junior management courses) is essential.
- Proficiency in MS Office (Word, Excel, PowerPoint, etc.).
Experience and Skills
- 3-5 years of experience in a production or manufacturing environment, ideally in the promotional products industry.
- Proven leadership and team management experience.
- Strong knowledge of production planning, quality control, and productivity management.
- Excellent communication skills.
Outputs / Key Performance Areas & Indicators
1. Leadership / People Management
- Lead by example, demonstrating The Companys values and promoting a positive, productive team culture.
- Supervise and guide the production team to ensure efficient workflow and high-quality output.
- Handle HR and IR matters, including leave planning, queries, conflict resolution, and team engagement.
- Coach, mentor, and develop team members.
2. Productivity
- Participate in production planning, scheduling, and resource allocation.
- Ensure daily schedules and productivity targets are met.
- Analyze production data to improve efficiency and reduce waste.
- Identify and address bottlenecks in the process.
- Promote lean manufacturing principles and continuous improvement.
- Provide skills training to the team.
3. Quality
- Implement and maintain quality control processes to meet The Companys standards.
- Work with the technical team to resolve quality issues promptly.
- Conduct regular inspections and ensure adherence to quality specifications.
- Maintain quality metrics and implement root cause analysis tools.
4. Reporting
- Maintain and report on team performance metrics and KPIs.
- Track trends and provide data-driven insights.
- Prepare regular updates for management and other stakeholders.
- Ensure data integrity and timely reporting.
5. Customer Service
- Communicate effectively across teams to ensure smooth workflow.
- Align production planning with internal customer needs and deadlines.
- Address issues proactively and provide progress updates.
- Continuously improve service delivery to meet evolving expectations.
6. Operational Compliance & Housekeeping
- Support continuous improvement initiatives through data analysis.
- Monitor 5S standards and maintain clean, organized workspaces.
- Ensure machine maintenance and breakdown reporting via E-works.
- Ensure compliance with safety protocols and company policies.
- Conduct regular safety and operational inspections.
- Implement and maintain SOPs and collaborate with maintenance teams.
Desired Skills:
- Dayshift
- Nightshift
- Team
- Lead
