Systems Trainer

About the position

• Conduct as is knowledge base
  applying needs analysis and systems analysis methods and techniques to identify
  where and how adoption improvements can be necessitated either by internal or
  external training (for both systems and processes).
  Conduct analysis of current training content, assessing need for additional content
  and recommend changes.
  Work collaboratively with Organisation Academy to identify and prioritize new training
  classes for the PA. Keep current with advancements in the Umoja.
  Conduct analysis of current training content, assessing need for additional content
  and recommend changes. Work collaboratively with Organisation Academy to identify and
  prioritize new training classes for the PA. Keep current with advancements in the
  Umoja.
  Provides a continuous learning path for assigned programs and audiences. Creates
  effective methods of evaluation of students in each learning activity.

• Key responsibilities:
  Provide the following training services is for the PA Department: (Projects,
  Programmes and new Demands)
  Identifying training needs by evaluating strengths and weaknesses internally and
  externally.
  To review, quality assure and approve training content and material developed
  internally and externally and to ensure the alignment of digital learning is applied to
  the Umoja project and to the Digital Learning Strategy of the Organisation
  Building annual training program and prepare an effective schedule of all training
  session.
  Develop instructional training materials, conduct training sessions, and assess the
  effectiveness of training programs.
  Direct structured learning experiences and monitor quality results. Monitor and
  relevant criteria and ensure that the
  Company achieves its training objectives.
  Deliver training courses.
  Monitor and evaluate effectiveness of all training programs and maintain records of
  all resource allocation and provide support to all internal and external staff/clients.
  Periodically evaluate ongoing programs to ensure that they reflect any changes.
  Stay abreast of the new trends and tools in employee development.
  Prepare an effective training schedule for all company demands and provide program
  status for all employees and prepare all courses according to required timeframe and
  develop effective relationships with all departments to prepare all course materials.
  Analyse all training requirements and develop appropriate strategies to improve all
  programs and monitor and analyse all software releases and provide required training
  for same and design all curriculum courses for all demonstrations.

Desired Skills:

• People skills
• Critical thinking skills
• Teamwork and collaboration skills
• Adequate knowledge of learning management software

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Degree

About The Employer:

- Provide training to all groups and front-line employees and organize various training
sessions for all employees and external clients and provide tests to monitor
effectiveness of all training programs.
Monitor all training programs and prepare progress reports for all employees and
external clients and design all training associate materials, prepare training materials,
and facilitate al training sessions.
Provide knowledge on all product new features and prepare all required data, monitor
all data, and facilitate timely follow up of same and evaluate effectiveness of all
training programs.
Initiate survey for all training sessions after course completion in coordination with
clients.
Facilitate the development of Standard Operating Procedures (SOPs), Work
Instructions (WIs) and learner guides for training and assessment.
Compile annual departmental training budgets.
Compile and monitor the monthly, quarterly, and yearly phased training plan and
report on progress of the training delivered.





- Knowledge, experience and personal competencies
Education and experience:
A minimum of a degree in (basic education, business administration, systems training
/e-learning) OR Social Science related certification is required.
Min of 3 YearsExperience in an application support position.





- Additional requirements
A technical, logical thought process
Ability to meet strict deadlines.
Effective communication skills.
People skills.
Critical thinking skills.
Punctuality.
Teamwork and collaboration skills.
Work ethic.
Proven experience in providing support and training to clients.
Extensive knowledge of instructional design theory and learning principles
Proven ability to master the full training cycle.
Adequate knowledge of learning management software.
Familiarity with traditional and modern training methods, tools, and techniques.
Ability to work independently and as part of a team.
Sound decision making and organisational skills.
Ability to present complex information to a variety of audiences.
Proficiency in MS Office and in database software.
Training, HR, or related field.