Systems Controller

About the position

• Provide 1st line support for the hospital system users at all times,
• Maintain and manage all IT Systems and IT/BI Equipment on site and ensure all IT equipment and cabling complies with LHC standards,
• Monitoring of main network and cabinet to ensure WAN/LAN network is operational 24/7,
• Ensure the security of IT Systems by ensuring all LHC computer users are compliant with IT/BI policies and procedures, all users have designated User ID's and management of access during engagements, resignations and temporary assignments,
• Effectively implement the roll out of all new Patient Services/ BI Projects and maintain staff competence to interact with the system,
• Establish and manage an internal call logging process for users in the hospital,
• Effectively troubleshoot system problems before logging an event with Contact Centre,
• Effectively co-ordinate and supervise the work of 3rd party companies e.g. CEOS, Di Data, Telkom etc (software and hardware implementation),
• Follow up on logged events with LHC/BI on events logged and provide timeous feedback to users on the progress of their logged events,
• Liaise with IM and provide input in the Annual Hospital Budget,
• Obtains approvals timeously for all IT/BI expenses as per approval processes and places orders for Hardware on Group system,
• Ensure sanctioning of practitioners, with the required approval from the hospital manager, has been loaded into the Impilo system as per protocol,
• Manage and service mailbox housekeeping and back up,
• Ensure training of all staff on the hospital management system and ascertain that computer users understand the applications they are utlilsing, e.g Impilo, Onkey, Kronos etc

Desired Skills:

• -
• Problem solving
• analysis and judgement

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Diploma

About The Employer:

- Grade 12
A Diploma in Information and Technology is essential.
2 Years Information Technology experience is essential.
Experience in a hospital environment will be an advantage
Strong communication skills and coordinating abilities.
Strong influencing skills and the ability to work under pressure.
Attention to detail, performance through people and partnership building.
Proven experience and excellent computer skills are essential.
Knowledge of Impilo, SAP, Kronos and Vision would be an advantage