About the position
Job Summary
Configure, maintain and administer all systems related technology and infrastructure within our client Enterprise branches and multiple data centres
Key Performance Areas
- Plan and set up systems’ infrastructure
- Maintain high availability of systems’ infrastructure
- Maintain continuous professional development on systems’ administration
- Perform general administrative duties
- Conduct Extraneous-to-IT Activities
Key Tasks (By KPA for clarity)
Plan and set up systems’ infrastructure
- Implement validated patches and updates
- Configure web service platforms
- Implement VM as per requirements of the business / product
- Define and allocate IP addresses
- Plan and report on VM host capacity within the company
- Diagnose system faults
Maintain high availability of systems’ infrastructure
- Identify system evolution improvement requirements
- Identify, test and recommend new and/or improved systems and usage
- Identify, test and confirm hardware and software compatibilities
- Collaborate with Network Administrators on corporate network design
- Test and validate software patches and updates
- Troubleshoot and resolve systems’ performance and access issues
- Maintain robust security compliance (i.e. OS Updates, Anti-Virus updates/warnings)
- Create, configure and maintain isolated (ring-fenced) virtual environments
- Respond to and rectify system generated warnings, errors and failures
- Recover server data from hardware failures
- Recover end user data from hardware failures
- Maintain physical (hardware) backup servers
- Rebuild RAID on replacement storage hardware
- Maintain web service platforms
- Provide remote support to the IT support team/function
Maintain continuous professional development on systems’ administration
- Undertake ongoing research on prevailing and emerging systems’ technologies
- Identify, test and recommend potential new/improved systems and technologies
Perform general administrative duties
- Check health status of daily server backups and replications
- Provide and maintain single sign on security parameters for internal systems
- Assign and document server and end user IP addresses
- Conduct periodic, scheduled systems checks
- Monitor system health indicators
- Maintain currency of existing, scheduled systems licences
- Document web services’ configurations
- Interact and communicate professionally with vendors and managers
Conduct Extraneous-to-IT Activities
- Undertake UPS operational/functionality checks per prescribed checklist(s)
- Check that OEM UPS suppliers’ maintenance regimes are completed per SLA
Other requirements (Decide what the company means by this)
- Undertake cross-functional tasks for, and provide assistance to, Network Administrators
- Working at heights and in confined spaces
- Direct contact with electric connections
- Sharp and jagged finishes to infrastructure and equipment
- Occasional night-time driving and working
Physical activities
- Able to lift/carry equipment minimum of 20 Kgs.
When the job will be performed
- Typically, standard office hours
- After hours call outs (including weekends and public holidays)
- Scheduled standby and call out shifts.
Where the job will be performed
- Benoni
- Flora
- Stonemill
- All the company’s data centres
Essential Qualifications (i.e. Have-to-Have: Deal Breakers)
- Matric
- A+ Certificate
- N+ Certificate
- Linux LPIC-1
Desirable Qualifications (Nice-to-Have: Deal Enhancers)
Legal or Statutory Requirements
Essential Experience (Have-to-Have: Deal Breakers)
- Minimum of 4 years’ experience in an IT Support role in a high paced, medium to large corporate environment
- Previous/recent experience as a System Administrator in a high paced, medium to large corporate environment
- Practical experience with server hardware
- Applied experience with Dell and HP software
Desirable Experience (Nice-to-Have: Deal Enhancers)
- Practical experience in Network Administration
- Practicable experience with Infrastructure, Linux Server, Microsoft Systems
- Hands on experience in Windows server 2019-2016, hyper v, Designing and Implementing a Server
Knowledge and Skills (stick to KEY requirements)
- Solid familiarity with backup and recovery software and methodologies
- Intense knowledge of internet protocols, services and standards.
- Solid understanding of network automation, telemetry, and SDN (Software Defined Networking)
- Strong understanding of physical cabling
- Practicable knowledge of best practices around management, control, and monitoring of server infrastructure
- Exceptional written and verbal communication skills
- Excellent problem-solving skills
- Exceptional organising skills
- Ability to diagnose and resolve product, hardware and performance issues independently
- Ability to set up and configure server hardware
- Strong scripting skills
Attributes (Keep short and relevant – Max 5)
- Attention to detail/accuracy.
- Able to work both independently and in a team.
- Deadline conscious.
- Calm under pressure.
- Responsible and accountable.
- Self-motivated.
- Honest, Hardworking and Humble
Level and Impact of Decision-Making Responsibility
- What level of decisions can this person take?
Task Work Job
Department Business Division
Company Enterprise Group
- What will be the impact of any wrong decision take by the Job Holder
- What Monthly/Annual Budget is Managed by the Job Holder?
Assets Controlled.
- What level and value of ASSETS does this role control?
Span of Control
- How many people report DIRECTLY to this role?
Job Summary
Configure, maintain and administer all systems related technology and infrastructure within our client Enterprise branches and multiple data centres
Key Performance Areas
- Plan and set up systems’ infrastructure
- Maintain high availability of systems’ infrastructure
- Maintain continuous professional development on systems’ administration
- Perform general administrative duties
- Conduct Extraneous-to-IT Activities
Key Tasks (By KPA for clarity)
Plan and set up systems’ infrastructure
- Implement validated patches and updates
- Configure web service platforms
- Implement VM as per requirements of the business / product
- Define and allocate IP addresses
- Plan and report on VM host capacity within the company
- Diagnose system faults
Maintain high availability of systems’ infrastructure
- Identify system evolution improvement requirements
- Identify, test and recommend new and/or improved systems and usage
- Identify, test and confirm hardware and software compatibilities
- Collaborate with Network Administrators on corporate network design
- Test and validate software patches and updates
- Troubleshoot and resolve systems’ performance and access issues
- Maintain robust security compliance (i.e. OS Updates, Anti-Virus updates/warnings)
- Create, configure and maintain isolated (ring-fenced) virtual environments
- Respond to and rectify system generated warnings, errors and failures
- Recover server data from hardware failures
- Recover end user data from hardware failures
- Maintain physical (hardware) backup servers
- Rebuild RAID on replacement storage hardware
- Maintain web service platforms
- Provide remote support to the IT support team/function
Maintain continuous professional development on systems’ administration
- Undertake ongoing research on prevailing and emerging systems’ technologies
- Identify, test and recommend potential new/improved systems and technologies
Perform general administrative duties
- Check health status of daily server backups and replications
- Provide and maintain single sign on security parameters for internal systems
- Assign and document server and end user IP addresses
- Conduct periodic, scheduled systems checks
- Monitor system health indicators
- Maintain currency of existing, scheduled systems licences
- Document web services’ configurations
- Interact and communicate professionally with vendors and managers
Conduct Extraneous-to-IT Activities
- Undertake UPS operational/functionality checks per prescribed checklist(s)
- Check that OEM UPS suppliers’ maintenance regimes are completed per SLA
Other requirements (Decide what the company means by this)
- Undertake cross-functional tasks for, and provide assistance to, Network Administrators
- Working at heights and in confined spaces
- Direct contact with electric connections
- Sharp and jagged finishes to infrastructure and equipment
- Occasional night-time driving and working
Physical activities
- Able to lift/carry equipment minimum of 20 Kgs.
When the job will be performed
- Typically, standard office hours
- After hours call outs (including weekends and public holidays)
- Scheduled standby and call out shifts.
Where the job will be performed
- Benoni
- Flora
- Stonemill
- All the company’s data centres
Essential Qualifications (i.e. Have-to-Have: Deal Breakers)
- Matric
- A+ Certificate
- N+ Certificate
- Linux LPIC-1
Desirable Qualifications (Nice-to-Have: Deal Enhancers)
Legal or Statutory Requirements
Essential Experience (Have-to-Have: Deal Breakers)
- Minimum of 4 years’ experience in an IT Support role in a high paced, medium to large corporate environment
- Previous/recent experience as a System Administrator in a high paced, medium to large corporate environment
- Practical experience with server hardware
- Applied experience with Dell and HP software
Desirable Experience (
