System Trainer at Red Ember Recruitment (PTY) Ltd

About the position

Red Ember Recruitment is recruiting for a System Trainer for our client in Centurion. The successful candidate will be responsible for delivering the client systems training to both internal staff and external clients across the country. This role involves frequent travel, hands-on training sessions, resolving systems-related queries, and preparing regular performance and activity reports.



RequirementsKey Responsibilities:

• Conduct on-site and remote systems training sessions for internal employees and external clients.
  
• Travel to various client locations nationwide to deliver personalized training and support.
  
• Provide hands-on assistance and resolve client queries related to the client system.
  
• Evaluate trainee progress and adapt training methods to meet the needs of the audience.
  
• Communicate clearly and confidently in front of groups during training presentations.
  
• Maintain up-to-date knowledge of the client system and related updates or improvements.
  
• Collaborate with support teams to escalate and resolve technical issues where necessary.
  
• Submit detailed monthly training and activity reports to management.
  
• Ensure training materials and documentation are current and accessible.
  
• Always maintain a professional and customer-focused attitude.
  

 
Requirements:

• Valid driver’s licence and willingness to travel extensively.
  
• Excellent communication and presentation skills.
  
• Confidence in speaking to and engaging with groups of varying sizes.
  
• Basic computer literacy: prior experience with systems or software training is an advantage.
  
• Strong problem-solving abilities and a customer-oriented approach.
  
• Reliable and self-motivated, capable of working independently.
  
• Ability to produce accurate and professional monthly reports.
  

Desired Skills:

• System Training
• resolving queries
• resolving system-related queries
• training reports
• and preparing training material

Desired Qualification Level:

• Grade 12 / Matric

About The Employer:

We are passionate professionals driven to provide Payroll and HR solutions that deliver true business value to your organisation. 
Our proven track record and expertise will enable you to maximise your return on investment on any Sage Payroll & HR implementation. 

Partner with a Talent Team that suits your customised needs. Recruiting top talent is a powerful and reliable foundation of strength in any business. When partnered with the best recruitment team, it’s an opportunity for long-term growth, and can bring companies a competitive advantage in their industry. 

Red Ember Technology is a Certified Sage Platinum Business Partner, here to support any Sage client with the extra value-added services to complement and support their Sage products. 
The Red Ember Recruitment team has combined Payroll, HR and Finance industry-specific experience, customised to the Sage products, as well as vast experience supporting various other products and industries. 
Red Ember Recruitment can assist on any level of recruitment, from Interns to Executive placements, bulk recruitment, response handling, or specialised headhunting.