System Analyst
IT Empowerment Consulting
- R400.00 - R600.00 per hour
- Contract Senior position
-
Houghton Estate
- Posted 20 Apr 2025 by IT Empowerment Consulting
- Expires in 4 days
-
Job 2607279 - Ref PTA000037
About the position
The Systems Analyst bridges the gap between business and technical teams by analyzing systems requirements, identifying integration challenges, and supporting the development of a stabilized, scalable application environment
KPA
- Conduct discovery sessions to document current system state and dependencies.
- Analyse application and integration landscapes, especially related to CRM, NOMS, and ticketing systems.
- Support the definition of KPIs and improvements in incident/ticket analysis.
- Identify applications impacted by downtime and design mitigation strategies.
- Collaborate with developers and architects to validate integration and performance strategies.·
QUALIFICATION
- Bachelor’s degree in Information Systems, Engineering, or related.
- Business Analysis or Systems Engineering certifications (e.g., CBAP) advantageous.
EXPERIENCE
- 5+ years in systems analysis or business systems roles.
- Familiarity with Azure cloud environments and legacy-to-cloud transformations.
- Application/system analysis and documentation.
- Experience with enterprise application ecosystems (ERP, CRM, custom platforms).
- Strong understanding of integration patterns and database dependencies.
- Data analysis, process mapping, and requirements documentation.
Desired Skills:
IT Empowerment Consulting
About the agency
ITEC is headed up by Ms Sandy Kleinhans. Sandy has been working in the IT consulting environment for the past 15 years. She is a well respected HR and ICT professional who has been supplying professional services to the top 500 companies within the South African economy
IT Empowerment Consulting group is a new generation, Black Empowerment Company in the ICT sector with the ability to add value in the physical and digital world. It advises clients on business and strategic information and communication strategy, performance improvement as well as takes responsibility for the management of the projects to ensure that all the agreed objectives are met. IT Empowerment Consulting forms strategic partnerships with their clients and in doing so, measure their success on the success achieved by the client.
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