About the position
Configure, maintain and administer all systems related technology and infrastructure within branches and multiple data centres.
Key Performance Areas
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Plan and set up systems’ infrastructure
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Maintain high availability of systems’ infrastructure
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Maintain continuous professional development on systems’ administration
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Perform general administrative duties
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Conduct Extraneous-to-IT Activities
3.
Key Tasks (By KPA for clarity)
Plan and set up systems’ infrastructure
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Implement validated patches and updates
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Configure web service platforms
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Implement VM as per requirements of the business / product
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Define and allocate IP addresses
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Plan and report on VM host capacity within the company
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Diagnose system faults
Maintain high availability of systems’ infrastructure
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Identify system evolution improvement requirements
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Identify, test and recommend new and/or improved systems and usage
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Identify, test and confirm hardware and software compatibilities
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Collaborate with Network Administrators on corporate network design
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Test and validate software patches and updates
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Troubleshoot and resolve systems’ performance and access issues
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Maintain robust security compliance (i.e. OS Updates, Anti-Virus updates/warnings)
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Create, configure and maintain isolated (ring-fenced) virtual environments
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Respond to and rectify system generated warnings, errors and failures
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Recover server data from hardware failures
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Recover end user data from hardware failures
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Maintain physical (hardware) backup servers
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Rebuild RAID on replacement storage hardware
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Maintain web service platforms
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Provide remote support to the IT support team/function
Maintain continuous professional development on systems’ administration
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Undertake ongoing research on prevailing and emerging systems’ technologies
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Identify, test and recommend potential new/improved systems and technologies
Perform general administrative duties
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Check health status of daily server backups and replications
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Provide and maintain single sign on security parameters for internal systems
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Assign and document server and end user IP addresses
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Conduct periodic, scheduled systems checks
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Monitor system health indicators
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Maintain currency of existing, scheduled systems licences
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Document web services’ configurations
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Interact and communicate professionally with vendors and managers
Conduct Extraneous-to-IT Activities
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Undertake UPS operational/functionality checks per prescribed
checklist(s)
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Check that OEM UPS suppliers’ maintenance regimes are completed per SLA
4.
Other requirements (Decide what we mean by this)
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Undertake cross-functional tasks for, and provide assistance to, Network Administrators
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Working at heights and in confined spaces
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Direct contact with electric connections
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Sharp and jagged finishes to infrastructure and equipment
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Occasional night-time driving and working
5.
Physical activities
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Able to lift/carry equipment minimum of 20Kgs
6.
When the job will be performed
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Typically, standard office hours
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After hours call outs (including weekends and public holidays)
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Scheduled standby and call out shifts
7.
Where the job will be performed
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Benoni
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Flora
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Stonemill
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All Affinity data centres
8.
Essential Qualifications (i.e. Have-to-Have: Deal Breakers)
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Matric
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A+ Certificate
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N+ Certificate
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Linux LPIC-1
9.
Desirable Qualifications (Nice-to-Have: Deal Enhancers)
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VMWare certification
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MCSE
10.
Legal or Statutory Requirements
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None
11.
Essential Experience (Have-to-Have: Deal Breakers)
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Minimum of 4 years’ experience in an IT Support role in a high paced, medium to large corporate environment
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Previous/recent experience as a System Administrator in a high paced, medium to large corporate environment
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Practical experience with server hardware
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Applied experience with Dell and HP software
12.
Desirable Experience (Nice-to-Have: Deal Enhancers)
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Practical experience in Network Administration
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Practicable experience with Infrastructure, Linux Server, Microsoft Systems
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Hands on experience in Windows server 2019-2016, hyper v, Designing and Implementing a Server
13.
Knowledge and Skills (stick to KEY requirements)
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Solid familiarity with backup and recovery software and methodologies
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Intense knowledge of internet protocols, services and standards.
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Solid understanding of network automation, telemetry, and SDN (Software Defined Networking)
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Strong understanding of physical cabling
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Practicable knowledge of best practices around management, control, and monitoring of server infrastructure
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Exceptional written and verbal communication skills
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Excellent problem-solving skills
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Exceptional organising skills
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Ability to diagnose and resolve product, hardware and performance issues independently
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Ability to set up and configure server hardware
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Strong scripting skills
14.
Attributes (Keep short and relevant – Max 5)
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Attention to detail/accuracy.
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Able to work both independently and in a team.
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Deadline conscious.
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Calm under pressure.
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Responsible and accountable.
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Professional.
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Self-motivated.
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Flexible.
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Honest, Hardworking and humble
Desired Skills:
- System Administrator
- Dell and HP software
- server hardware
- vmware
- powershell
- microsoft certifications
