Supervisor Checkouts at PnP

About the position

Role Summary

Supervises Frontline Operations to ensure optimal customer service levels are achieved and ensuring that policies and procedures are adhered to

Requirements

key responsibilities:

• Prompt response to queries from cashiers
  
• Authorize transactions according to laid down procedures
  
• Manage queues at checkouts
  
• Ensure that hygiene, housekeeping and safe working standards are maintained
  
• Ensure that security procedures are adhered to
  
• Approach and advise customers in a professional manner
  
• Prevent wastage/shrinkage/damages
  
• Communicate effectively with employees, management, customers and suppliers
  
• Manage employees to ensure standards are maintained by competent, motivated employees
  
• Ensure that all administration is completed accurately and timeously.
  

Key Responsibilities

Minimum Requirements

• Grade 12 / Matric (Advantageous)
  
• Minimum of 2 years cashier related work experience
  
• Computer literate - MS Office
  
• Willing and able to work retail hours.
  

Competencies:

• Numeracy
  
• Communication
  
• Execution Process Instruction
  
• Ethical Behaviour
  
• Customer minded
  
• Monitor and develop other's performance
  
• Sense of urgency
  
• Team player
  

Location: Sea Point

Closing date: Sunday 21st June 2026