Supervisor – Call Center / Sales
Headhunters (Head Office)
- R Undisclosed
- Permanent Management position
-
Gqeberha
- Posted 03 Jul 2024 by Headhunters (Head Office)
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Job 2574413 - Ref PE002571
About the position
NEW VACANCY ALERT
Our client a Financial Service Provider is currently looking to employ a Supervisor – Call Center / Sales, based in Port Elizabeth.
Proven experience in sales and managing a team essential.
Xhosa and English speaking.
A wonderful career opportunity awaits you.
Requirements:
- Tertiary qualification (Sales, Marketing and Project Management).
- Minimum 5 years working experience.
- Proven experience in sales and managing a team essential.
- Call center experience advantageous.
- Xhosa and English speaking.
- Strong leadership skills with the ability to motivate teams.
- Ability to manage multiple projects and teams.
- Excellent communication and interpersonal skills.
- Strong administration skills.
- Ability to analyse data, project sales and provide reports.
- Responsible and reliable.
- Creative thinking and problem-solving abilities.
- Ability to prioritise tasks and be adaptable within the environment.
- Ability to thrive in a fast-paced, dynamic environment.
- Driver’s license is essential.
Responsibilities and expectations but not limited to:
- Drive direct sales by developing and implementing outbound call centre sales strategies.
- Oversee and assist with call center operations and provide relevant support to the Branch Manager.
- Provide training and coaching to call center team leaders and agents.
- Track and manage performance to ensure achievement of team sales targets.
- Analyse and prepare reports and sales projections.
- Audit systems to identify areas of improvement.
- Create a positive and supportive working environment, leading and motivating team leaders and agents.
- Conduct market research to identify new opportunities, generate leads and refine marketing strategies.
- Assist with developing scripts and sales pitches.
- Ensure compliance with relevant regulations, including telemarketing laws and data protection regulations.
- Stay informed about industry practices and trends.
Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.
Desired Skills:
- Call Center
- Sales
- Supervisor
- Xhosa
- Project Management
- Analysing
Headhunters (Head Office)
About the agency
Headhunters is privately owned and managed Boutique Recruitment Consultancy specializing in the permanent placement of Executive, Commercial and Technical staff, nationally, across all sectors.
Headhunters represents the rich diversity of a multi-cultural South Africa and has established a reputation as a market leader in intelligent recruiting. In the pursuit of service excellence, Headhunters combines the emotional (EQ) and intellectual (IQ) facets of HR skills and talent, thereby adding value to support your employee retention strategy, and ultimately, business success.
Managing Director and owner, Michael Tuohy, is passionate about recruitment and customer centricity; concludes; “At Headhunters, we’re small enough to care but big enough to make an impact! Genuine passion and enthusiasm for what we do, coupled with our ability to respond and adapt swiftly to clients’ needs, has been the catalyst for success for scores of thriving organisations country-wide.”
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Job expired on 2024/08/01
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