About the position
The Student Liaison Advisor will provide stakeholder, operational and administrative support across the company's education programmes. The role will focus on university and student engagement, trainee registration and compliance, board examination administration, accurate record management and programme reporting. The successful candidate will work closely with workplace providers, supervisors, trainees, students, universities, subject-matter experts and other stakeholders to support consistent service delivery, sound governance and ongoing quality assurance within the Education Department.
Roles and Responsibilities
Student and University Liaison
- Build and maintain relationships with universities and academic institutions.
- Coordinate annual engagements, presentations and outreach initiatives with designated institutions.
- Promote professional pathways, membership opportunities and education programmes.
- Respond to student queries and provide guidance on educational and professional development opportunities.
- Support initiatives that increase student awareness and engagement.
Trainee Registration and Board Examination Administration
- Manage the registration and onboarding process for trainees.
- Verify, capture and maintain trainee contracts, records and supporting documentation.
- Ensure compliance with regulatory and internal requirements.
- Coordinate registration processes for professional board examinations.
- Support examination administration, scheduling, communications and logistics.
Records, Compliance and Reporting
- Maintain accurate education records and databases.
- Conduct routine audits of learner and programme records.
- Ensure documentation is complete, accurate and audit-ready.
- Maintain document management systems, record-keeping processes and version control practices.
- Prepare reports and administrative updates as required.
Stakeholder Support
- Manage stakeholder enquiries and resolve administrative issues efficiently.
- Liaise with trainees, supervisors, workplace providers and other stakeholders throughout the trainee lifecycle.
- Provide professional, timeous guidance to students, trainees and examination candidates.
- Contribute to effective collaboration across the Education and other relevant company teams.
Minimum Requirements
Qualifications
- Diploma or Degree in Education, Business Administration, Commerce, Human Resources, Training Management or a related field.
Experience
- Two to five years' relevant experience in one or more of the following areas:o Education administration
o Training coordination
o Learnership administration
o A related environment, such as a professional body - Experience working with regulatory or compliance requirements will be advantageous.
Knowledge and Skills
- Strong administrative and organisational skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.
Skills and Competencies
- Attention to detail and accuracy.
- Strong stakeholder relationship management.
- Planning and coordination skills.
- Problem-solving ability.
- Customer service orientation.
- Ability to manage multiple priorities and deadlines.
- Professionalism and confidentiality.
Desired Skills:
About The Employer:
Join a well established company based in Pretoria for a fixed-term contract of 6 months.
