About the position
FASHION AND BEAUTY DEPARTMENT MANAGER
MINIMUM REQUIREMENTS
Entry Requirement: Grade 12
Retail and or Business Management Diploma would be advantages and or Post Matric Qualification, (proof on submission)
2- 5 years role experience as a Retail Manager
3 - 5 years minimum
Team Management of staff
Leadership and Management experience
Ability to work shifts that meet operational requirements.
Group Head experience 3 - 5 years minimum
Driver's license and own car highly advantageous
Key Responsibilities:
Store Operations:
- Oversee the day-to-day operations of the clothing store, ensuring smooth and efficient performance.
- Implement and maintain store policies, procedures, and standards to ensure operational excellence.
- Ensure the store is clean, well-organized, and visually appealing according to brand standards.
- Monitor stock levels, place orders, and manage deliveries to ensure adequate inventory.
Sales & Customer Service:
- Drive sales and meet/exceed store targets and KPIs.
- Lead by example in providing exceptional customer service and resolving customer queries or complaints professionally.
- Analyze sales reports and trends to identify opportunities for growth and improvement.
- Promote new products, in-store promotions, and loyalty programs to increase customer engagement and sales.
Team Management:
- Recruit, train, supervise, and motivate store staff to deliver high performance and customer satisfaction.
- Create staff schedules to ensure adequate coverage and manage attendance and leave.
- Conduct regular performance evaluations and provide coaching and feedback.
- Foster a positive, inclusive, and customer-focused work environment.
Merchandising & Visual Standards:
- Ensure that product displays, merchandising, and signage are attractive and aligned with brand guidelines.
- Monitor product rotation and pricing accuracy to maintain inventory control and minimize losses.
Reporting & Compliance:
- Manage cash handling, banking, and daily reconciliations accurately.
- Prepare and submit daily, weekly, and monthly sales reports.
- Ensure compliance with health and safety regulations, company policies, and labor legislation.
Desired Skills:
- Team Management
- Retail Management
- beauty
- fashion
- Visual Merchandising
- Management Retail
- Fashion Management
Desired Work Experience:
Desired Qualification Level:
About The Employer:
We are looking for an experienced and results-driven Clothing Store Manager to lead and manage our retail team. The ideal candidate will be passionate about fashion, customer service, and sales, with strong leadership and organizational skills. You will be responsible for driving the store's performance, ensuring an exceptional customer experience, and managing all daily operations.
