About the position
Introduction
Pick n Pay is looking for talented people with exceptional skills who share our values and want to join a team of experienced professionals.
We have exciting opportunities for determined, focused and dedicated individuals who wish to apply for Clothing Store Manager position in Kysna.
Candidates need to demonstrate professional values and attitudes; and the ability to integrate acumen and technical competence with each area of the value creation process.
Duties & Responsibilities
Key Responsibilities
Customer Journey:
Customer centric approach
Ensuring customer service standards are rigorously applied
Attending to all customer service requests, advertising on product and services. Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions)
Manage all people related aspects on an ongoing bases for staff.
Able to deal with employee shortcomings if/when needed.
Assist with recruitment on a store level according to company policy and procedures.
Assist with Identify training and Development initiatives for employees.
Assist with performance management - focus on talent management and succession planning.
Able to lead and manage a team of employees.
Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
Opening and locking of store in accordance with the company security procedures
Conducting start & end of day reporting and procedures
Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
Monitoring quality and controlling soilage of merchandise and taking appropriate action
Controlling shrinkage
Ensure that OHS standards are adhered to at all times
Sales/Promotions:
Promoting sales to achieve budgets and monitoring sales, turnover and participation.
Conducting promotions
Implementation of markdowns and RTC's
Desired Experience & Qualification
Minimum Requirements
Grade: 12 (NQF Level 4) or equivalent.
2 years' experience as an assistant manager in Clothing/Related.
Computer literate - MS Outlook, Excel, Word. MS Teams/Zoom.
Willingness to work irregular hours, including evenings and weekends and stock takes after hours
Willingness to be moved from store to store if and when need be
Willingness and ability to undertake physical hands-on tasks
Complete an assessment
Must be based in Knysna
Competencies
An absolute passion for the product
Good interpersonal & communication skills
Conscientious, attentive to detail, accurate
Good staff management and development skills
Sense of urgency, enthusiasm and high energy level
Assertiveness
Customer centric approach
Ability to work under pressure
Motivation, self confidence and the use of initiative
Team player who is results driven.
