About the position
Job Title: Storage Facilities Manager
Industry : Property
Location: Cape Town, Western Cape
Employment Type: Full-Time
Reports To: Operational Manager and Financial Manager
Salary : R 25 000.00
Hire Resolves client is seeking a hands-on, tech-savvy Storage Facilities Manager to oversee both the physical and digital operations of our storage facilities. This role is ideal for someone who is organized, customer-focused, and confident managing administration and bookkeeping responsibilities.Responsibilities:
- Oversee daily operations of the facility, ensuring cleanliness, safety, and functionality.
- Manage all bookings, move-ins, and move-outs via the online system
- Conduct regular on-site inspections and ensure the property is well-maintained.
- Coordinate maintenance, repairs, pest control, and cleaning services.
- Monitor and manage access control systems, CCTV, and security protocols.
- Respond to customer enquiries via phone, email, and online platforms.
- Assist clients with online bookings and digital lease agreements.
- Maintain accurate records of customer information, contracts, and access history.
- Resolve customer issues or complaints in a timely and professional manner.
- Process payments, issue invoices and receipts, and manage overdue accounts.
- Reconcile transactions and maintain up-to-date financial records using bookkeeping software (Xero).
- Generate and submit regular reports on occupancy, revenue, and operational costs.
- Assist with budget planning and expense tracking.
Requirements:
- Prior experience in property, facility, or storage management.
- Strong administrative and bookkeeping skills.
- Comfortable using digital platforms and cloud-based systems.
- Excellent communication, organization, and problem-solving skills.
- Ability to work independently and proactively manage responsibilities.
- Physically capable of conducting site inspections and basic facility tasks.
- Certificate or diploma in Business Administration and/or Property Management.
- Familiarity with self-storage or online property management platforms.
- Experience with customer service and financial reporting.
How To Apply :
- Contact Hire Resolve today for your next career-changing move
- Our client is offering a highly competitive salary for this role based on experience.
- Send your CV to:[Email Address Removed].com .or connect with Mischa Bornman via LinkedIn.
- Alternatively, you can also contact me directly at Hire Resolve [Email Address Removed]
- We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
Desired Skills:
- Storage Facilities Manager - Cape Town
- Storage Facilities Manager - Cape Town
- Storage Facilities Manager - Cape Town
