About the position
STAKEHOLDER RELATIONS MANAGER, JHB,OUTLINE
SALARY-MARKET RELATED
DEADLINE-8 MAY 2026
Department- Office of the CEO
Reports to - Chief Executive Officer (CEO)
Overview:
The Stakeholder Relations Manager will serve as the primary point of contact for engaging in & building strategic relationships with stakeholders involved in the development of the orginisation.
Responsibilities:
Stakeholder Strategy and Governance
- Develop & implement a stakeholder management framework aligned with regulatory and governance requirements
- Conduct stakeholder mapping & maintain an updated stakeholder database
- Ensure all engagement activities comply with industry regulations, ethics & reputational risk frameworks
Relationship Management
- Build & manage strong relationships with the Board of Trustees, government bodies, industry associations, institutional clients and key partners
- Serve as the central liaison between stakeholders & internal teams (Compliance, Legal Services, Risk, Marketing & Communications as well as Funds)
- Support executives in high level stakeholder engagements through briefing notes & messaging
- Continuously engage with the clients & prospective applicants & facilitate the implement of strategies to improve customer service
- Spearhead interactions & forums for clients and entrepreneurs
- Facilitate the implementation of high service levels in all regions
Engagement Planning and Execution
- Coordinate stakeholder meetings, consultations & strategic events
- Provide timely responses to stakeholder enquiries & escalate when required
- Prepare stakeholder communication materials (reports,newsletters,presentations etc.)
Monitoring, Insights and Reporting
- Track stakeholder sentiment,policy developments, market trends and emerging regulatory risks
- Provide monthly stakeholder engagement reports & insights into leadership and governance structures
- Analyse feedback to anticipate risks & propose mitigation strategies
Compliance, Quality and Policy Management
- Align stakeholder relations' activities with internal policies, SLAs and quality standards
- Update stakeholder relations policies & procedures as required
- Partner with Compliance to ensure adherence to regulatory frameworks
Executive and Strategic Support
- Provide strategic support to the leadership, including CEO,Executive Committee and the Board on stakeholder matters
- Contribute to public affairs initiatives,industry advocacy & thought leadership efforts
- Assist with integrated reporting inputs related to stakeholder engagement
Experience and Skills Required:
- Minimum of 8 years' experience in Stakeholder Management,including at least 3 years within the middle management level
- Demonstrated experience in stakeholder relations,community engagement,or public affairs,ideally within financial services environment
- Experience in Development Finance & Financial Services is advantageous
- Excellent written & verbal communication capabilities
- Strong understanding of protocol matters with regards to government,parliament & other key stakeholders
- Strong interpersonal & relationship-building skills
- Solid understanding of stakeholder-engagement principles & best practices
- Strong knowledge & understanding of PFMA and National Treasury Regulations,& other related legislation
- A strategic thinker with strong knowledge of policy processes,regulatory environments,& risk-management frameworks
- In-depth knowledge & understanding of corporate strategy implementation & monitoring
- Flexibility to adapt to changing priorities & deadlines
Qualifications Required:
- Bachelor's degree in Public Relations,Communications,Business Administration
- Post graduate qualifications will be an added advantage
Personal Attributes:
- Business acumen
- Strong attention to detail
- Excellent Communication & influencing skills
- Ability to work in a fast-paced environment
Cognitive competencies
- Creativity/Innovation
- Quick & measured decision making/ Judgement oriented
- Strategic thinking with a results-oriented approach
- Solution orientated & can think outside the box
Intrapersonal and interpersonal competencies
- Flexible & adaptable
- Confident
- Dynamic & energetic
- Adaptable & resilient
- Proactive/Initiative- taking & self-motivated
- Strong collaborator & team player
Please Note:Should you not receive feedback within 3 months, please regard your submission as unsuccessful.
Desired Skills:
- STAKEHOLDER RELATIONS MANAGER
- STAKEHOLDER RELATIONS
- building strategic relationships with stakeholders
- development of the organisation
- Stakeholder Strategy and Governance
- Relationship Management
- Build and manage strong relationships with the Board of Trustees and government bodies and industry associations and institutional clients and key partners
- central liaison between stakeholders and internal teams
- Engagement Planning and Execution
- communication material
- report management
- Monitoring and Insights and Reporting
- Compliance and Quality and Policy Management
- Executive and Strategic Support
- public affairs initiatives
- Provide strategic support to the leadership and including CEO and Executive Committee and the Board on stakeholder matters
- Minimum of 8 years experience in Stakeholder Management
- 3 years plus within middle management level
- Demonstrated experience in stakeholder relations and community engagement and public affairs within a financial services environment
- Experience working within a Financial Services environment
- Experience working within a DFI
- Experience working within a Development Financial Institution
- experience in Development Finance or Financial Services
- Strong understanding of protocol matters with regards to government and parliament and other key stakeholders
- Strong interpersonal and relationship building skills
- Solid understanding of stakeholder engagement principles and best practices
- Strong knowledge and understanding of the PFMA and National Treasury Regulations and related legislation
- Strategic thinker with strong knowledge of policy processes and regulatory environments and risk management frameworks
- In depth knowledge and understanding of corporate strategy implementation and monitoring
- Flexibility to adapt to changing priorities and deadlines
- Bachelors degree in Public Relations or Communications or Business Administration
- Related Post graduate qualification
Desired Work Experience:
- 5 to 10 years Investments, Insurance & Assurance
- 2 to 5 years Middle / Department Management
Desired Qualification Level:
About The Employer:
Investments
Employer & Job Benefits:
- Medical Aid
- Provident Fund
