About the position
Job Title: Specialist QA Engineer with SALESFORCE
Job Summary:
We are seeking a skilled and experienced Specialist QA Engineer with SALESFORCE to join our dynamic IT [Email Address Removed] Specialist QA Engineer with SALESFORCE .
Design automation testing plans and develop automation test scripts for multiple technical products / services (pre, during & post deployment) in both ‘Run & Change’ contexts and align to chosen application testing frameworks & guidelines. Testing may apply to all or a combination of the following front-end, back-end, integration, performance, scalability and regression testing of solutions. This entails full responsibility for ensuring products are protected through quantifiable test coverage & metrics.
QA Engineering
- Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as an QA automation specialist engineer .
- Actively participate in daily Scrum and project planning meetings.
- Participate and analyze test automation requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads) – using design specifications and technical documentation (e.g. Business Briefs, User Stories, Architecture & Integration documentation)
- Prepare QA & Automation testing documentation (planning, design, execution
and sustainability) - Develop automation test plans
- Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.)
- Perform various types of automation testing (regression, integration, black box, scalability)
- Evaluate automated test cases and analyze & report results
- Facilitate test plan / case reviews within squads
- Work with product engineers to evaluate software / solution quality & provide recommendations for improvement / enhancement
- Contribute to the design and selection of testing frameworks for business applications
- Deliver all automation & technical testing deliverables on time (always)
- Provide the required project / scrum related information / feedback on deliverables (e.g. progress, tracking, quality etc.)
- Conduct performance monitoring on applications / components of applications for which you’ve designed and executed test scripts / plans
- Produce quality and testing outcome metrics and reports DevOps
- Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward
- Leverage coding language understanding & expertise to deploy testing requirements for specific products / services
- Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
- Shift from testing features to supporting & being accountable for full product delivery Risk & Governance
- Ensure compliance with technical risk and governance requirements
- Ensure work is compliant with automation testing frameworks and standards
- Proactively identify and communicate risks ahead of need
- Participate in Business Continuity, Disaster Recovery, Incident Management processes as required and implement mitigating actions People
- Participate in peer reviews & continuously develop automation testing awareness & capability across squads.
- The successful candidate will have a blend of technical knowledge, project management skills, and a customer-centric mindset to drive the development of innovative and valuable IT solutions. The ideal candidate possesses a strong knowledge of various Contact center technologies skills using AVAYA, IVR, ACD, Voice biometrics & dialler etc, excellent problem-solving abilities, and exceptional communication skills.
Background and Experience required3-5 years in Salesforce3-5 Contact Center experience5 years IT industry/Financial services
Must have skills
Contact center technologies skills using AVAYA, IVR, ACD, Voice biometrics & dialler
Desired Skills:
- Ensure that all activitie
- Enterprise Wide Risk Mana
- Specialist QA Engineer wi
- Information Technology
About The Employer:
Reverside is a Global ICT company focusing on Digital Engineering, Integration, Cyber-Security, Cloud and Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and Gurgaon, India. Reverside has its Global Headquarter in South Africa and is a B-BBEE Level 1 IT consulting & services organization. Reverside was founded in 2006 and has since grown to a strong team of over 300+ consultants, serving more than 40+ active clients [URL Removed] - [URL Removed] - [URL Removed]
