Specialist: Landlord Relationship

About the position

Our client, a leader in the Telecoms Industry is seeking a Specialist: Landlord Relationship, to manage end to end Landlord relationships, lease renewals and operational projects.
RESPONSIBILITIES WILL INCLUDE:

• Build and maintain good business relationships with landlords 
• Stakeholder engagement with relevant landlords, stakeholder and government bodies / associations to strategically position services to achieve its long-term objectives.
• Implement the services strategy with the aim of maximizing onward tenancies and cost containment in the long run.
• Timely renewal and lease renegotiation of rentals (focus on reduction of rentals).
• To facilitate communication between Landlord and contractors.
• Regular Site Meetings and updates with Landlords.
• Dispute resolution and ensuring business continuity.
• Manage ground rent direct expense budget.
• Support of site activities and access including upgrades through close coordination with landlords and other customer stakeholders.
• Reporting and tracking, on the status of lease agreements and negotiations.
• Liaising with Landlord Relationship Specialists, requires teamwork and the ability to work as a unit within a larger property management framework.
• Working on ad-hoc projects as requested by line manager and the organization.

KNOWLEDGE AND EXPERIENCE:

• Landlord dispute resolution / management / Persuasion and influencing skills.
• Contract management and basic contract law.
• Relationship management.
• Stakeholder management.
• Excellent interpersonal skills.
• Knowledge of Town Planning Environment.
• Understanding of Geographical Maps.

TECHNICAL/PROFESSIONAL QUALIFICATIONS:

• Relevant 3-year Degree / National Diploma / Equivalent experience (Knowledge Skill Abilities) in Property, Town Panning, Law, or relevant Built Environment qualification.
• Understanding of basic business principles.
• Relevant Property Legislation & leasing.
• Knowledge of Policies and procedures.
• 3- 5 years' experience in a similar role.
• 3 - 5 years Negotiating experience.
• 3 - 5 years working with property/base stations/telecoms (Desirable).

KEY PERFORMANCE INDICATORS [MAX 3]:

• Engaged and managed Stakeholders.
• Ground rent costs and lease expiry profile.
• Queries resolved within a reasonable time.
• Leases negotiated and signed.

Desired Skills:

• landlord
• property
• leasing
• lease renewals
• town planning
• telecoms