Software Support Consultant
Fusion Personnel
- R14,000 - R17,000 per month
- Permanent Intermediate position
-
Turffontein
- Posted 28 Jul 2025 by Fusion Personnel
- Expires in 28 days
-
Job 2617889 - Ref JHB005570
About the position
Well-established company based in Johannesburg seeks a Junior Software Support Consultant to join their team!
Minimum Requirements:
- Education: Grade 12 (Matric) is essential. Candidates must have at least started formal IT-related studies.
- Experience: Minimum 2 years in software and hardware support, preferably in time & attendance or access control systems.
- Certifications: A+ and N+ with networking experience are advantageous.
- Additional: Must have a valid driver’s license and be willing to travel for onsite support.
Key Responsibilities:
- Provide technical support (telephonic and on-site) for software applications and hardware products.
- Handle service calls and new installations (hardware / software) within set timeframes and cost targets.
- Deliver training to clients both remotely and on-site.
- Troubleshoot and resolve customer issues, escalating where necessary.
- Ensure accurate recording, tracking, and closure of support tickets.
- Build and maintain strong client relationships.
Desired Skills:
- Software Support Consultant
- IT Support Technician
- Application Support Specialist
- Time and Attendance
- A+ Certification
- N+ Certification
Employer & Job Benefits:
- company laptop and mobile phone provided
Fusion Personnel
About the agency
Fusion Recruitment specialises in empowering businesses to achieve their growth objectives confidently. We provide tailored temporary, contract, and permanent staffing solutions, ensuring a maximised return on investment. With a focus on continuous improvement, we build enduring relationships with clients, understanding their unique needs and delivering smart, effective solutions. As a preferred employer, we foster an environment where talent thrives, driving success for both clients and our team
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