Software Quality Engineer – Dynamics 365 (Automation Focused) at Sabenza IT & Recruitment

About the position

We’re looking for a detail-driven, automation-first Software Quality Engineer to take ownership of quality across our Microsoft Dynamics 365 (D365) ecosystem.


This role is ideal for someone who thrives under pressure, brings structure to complexity, and is passionate about building scalable, automated testing frameworks. You’ll act as the quality gatekeeper, ensuring every release is stable, secure, and production-ready.



Key Responsibilities
Quality Assurance & Test Strategy

• Define and drive the end-to-end testing strategy for D365 solutions
  
• Plan and execute:
  
  • Functional testing
    
  • Automation-led regression testing
    
  • Integration testing
    
  • UAT support
    
• Validate solutions against business and technical requirements
  
• Ensure comprehensive test coverage across:
  
  • D365 configurations
    
  • Custom code and extensions
    
  • Workflows and automation
    
  • System integrations
    

Automation & Playwright Excellence

• Design, build, and maintain robust automated regression suites using Playwright
  
• Automate:
  
  • Core D365 user journeys
    
  • End-to-end business processes
    
• Ensure automation is:
  
  • Reliable
    
  • Maintainable
    
  • Aligned to release cycles
    
• Analyse failures and collaborate with teams to resolve root causes
  
• Integrate automated tests into CI/CD pipelines where applicable
  
• Drive reduction in manual regression dependency
  

Dynamics 365 Quality Expertise

• Validate:
  
  • Entities, forms, views, and business rules
    
  • Security roles and access models
    
  • Plug-ins, JavaScript, and web resources
    
  • Power Automate flows
    
• Ensure data integrity and business outcome accuracy
  
• Understand and manage dependencies across DEV, QA, UAT, and PROD environments
  

Test Design & Best Practices

• Create and maintain:
  
  • Test plans
    
  • Manual and automated test cases
    
  • Requirement-mapped scenarios
    
• Ensure:
  
  • Full traceability from requirements to testing
    
  • Risk-based regression coverage
    
• Contribute to defect triage and root cause analysis
  
• Champion shift-left testing and automation-first practices
  

Delivery & Collaboration

• Work within Agile / Kanban teams
  
• Actively participate in:
  
  • Backlog refinement
    
  • Sprint planning
    
  • Demos and showcases
    
• Collaborate closely with:
  
  • Business Analysts
    
  • Developers
    
• Support UAT and build stakeholder confidence in releases
  

Environment & Release Governance

• Perform hands-on testing across multiple environments
  
• Support release pipelines and controlled deployments
  
• Contribute to change governance and release readiness
  
• Ensure all testing artefacts are audit-ready
  

Requirements

Proven experience as a Software Quality Engineer / Test Analyst in Dynamics 365 or CRM platforms

Strong expertise in:

• Test analysis and design
  
• Playwright automation (essential)
  

Experience in complex, regulated environments

Ability to confidently challenge unclear or incomplete requirements

Strong attention to detail with a quality-first mindset

Comfortable working in high-pressure, fast-paced environments

Qualifications
Essential:

• Advanced Diploma or National First Degree (NQF aligned)
  

Preferred:

• BSc IT, BCom IT, or equivalent qualification
  

Desired Skills:

• Test Analyst
• Dynamics 365
• CRM platforms
• Playwright automation

Desired Qualification Level:

• Degree

About The Employer: